New-vehicle sales are expected to rise 1 percent year-over-year to a total of 1.44 million units in September 2017, resulting in an estimated 17.5 million seasonally adjusted annual rate (SAAR), according to Kelley Blue Book. “September will be another opportunity for the first sales increase of the year, as we project slight growth for the industry,” said Tim Fleming, […]
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A Year of “Playing Catch-Up” 2017 is a year of ups and downs in regards to the auto industry. The previous year saw increases in sales, but 2017 has not seemed to bring the same increase to automobile manufacturers. Between January and July, there were 8.4 million units sold, 193,000 fewer than the previous year […]
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On today's CBT Newscast for Wednesday, September 20th, 2017:
Matt Raymond: Not everyone wants to buy a car online
If you talk with online buying enthusiasts,...
COSTA MESA, Calif., Aug. 14, 2017 — Great relationships trump low interest rates and product mix when it comes to automobile dealer satisfaction with lending institutions. According to the J.D. Power 2017 U.S. Dealer Financing Satisfaction Study,SM released today, the interactions between dealers and frontline personnel working in the lender’s credit department are at the epicenter of that relationship. […]
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Acquisitions are announced on a frequent basis. In 2016 alone, Penske Automotive Group added 31 stores to their group. Herb Chambers Companies acquired 23 dealerships under their massive umbrella. Large dealer groups are becoming a normal operating procedure, growing into giants with unending resources. It puts pressure on small dealerships who struggle to stay relevant […]
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Trucks, SUVs and crossovers are still hot. You have inventory issues. Competition has ramped up to a different level…And there is plenty of incentive for car shoppers. So then, what needs to be changed, tightened up…Or even fixed? We asked Haig Stoddard (a senior analyst with Wardsauto).
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On today's CBT newscast for Tuesday June 13, 2017:
Congrats On Your New Car! But Before You Go…
After weeks of test driving, researching and debating...
 On this week’s episode of Auto Marketing Now, Brian explains how to use livestreaming video in sales and service to engage consumers who visit your website and sell more cars in the digital age.
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If an employee works on an assembly line connecting two pieces of plastic together without any knowledge of what those pieces will become, he’ll never be invested in the organization. Similarly, if an employee doesn’t know anything about his fellow workers or what they do, he’ll never develop faith in their ability to do their […]
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On Today’s Episode of On the Mark, Mark welcomes Dr. Jack Brown to the show. Dr. Brown is a leading authority and expert on body language and non-verbal communication. Mark and Dr. Brown discuss tips for sales people when communicating with customers to build trust and make the customer feel more comfortable in their presence. Dr. […]
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