According to NADA, overall new light-vehicle sales took a small hit in July. Unit sales for the month came in at 1.39 million. Even though this number is higher than...
The automotive industry is in a transitional state.
Consumer preferences have started evolving past the traditional dealership experience, which means it’s more important than ever that dealerships meet their customers’ needs...
Car shoppers are spending roughly $41 billion a year on auto accessories, according to a 2018 report from Reynolds & Reynolds.
Yet, retail automotive dealerships are only capturing 10 percent of...
The sixth annual Automated Vehicles Symposium was held last week in Orlando, Florida from July 15th to 18th. It’s a hotbed for discussion among industry leaders, researchers, and policymakers revolving...
With the continuing advances in electric vehicles (EVs), it comes as no surprise that some manufacturers decide it is a good idea to work together. What is a surprise, however,...
A criticism dealers often hear from customers is that it takes too long to buy a car. However, there are plenty of ways to cut down on buying times and...
PALO ALTO, CA, July 24, 2019 – J.D. Power Valuation Services recently reported continued strong used car sales through the first half of 2019. Though the market cooled somewhat in...
On today’s show, we continue our conversation with Adam Marburger and Paul Brown, the President and Vice President of Ascent Dealer Services, respectively. In part one of our interview, we...
IRVINE, Calif., July 25, 2019 - Kelley Blue Book was honored with the St. Jude Children's Hospital Partner Campaign of the Year Award for its 2018 "Turn Your Car into Good...
Think of the last stellar customer experience you have had. What made it stand out to you? Did they seem like they genuinely cared by asking questions, or summarizing what...