TSLA378.9003.6%
GM83.450-0.5%
F13.100-0.07%
RIVN15.140-0.22%
CYD35.0500.01%
HMC32.420-0.11%
TM192.060-0.44%
CVNA65.360-1.82%
PAG209.860-2.3%
LAD312.320-3.83%
AN169.6100.85%
GPI253.7502.88%
ABG187.0602.51%
SAH65.340-0.58%
TSLA378.9003.6%
GM83.450-0.5%
F13.100-0.07%
RIVN15.140-0.22%
CYD35.0500.01%
HMC32.420-0.11%
TM192.060-0.44%
CVNA65.360-1.82%
PAG209.860-2.3%
LAD312.320-3.83%
AN169.6100.85%
GPI253.7502.88%
ABG187.0602.51%
SAH65.340-0.58%
TSLA378.9003.6%
GM83.450-0.5%
F13.100-0.07%
RIVN15.140-0.22%
CYD35.0500.01%
HMC32.420-0.11%
TM192.060-0.44%
CVNA65.360-1.82%
PAG209.860-2.3%
LAD312.320-3.83%
AN169.6100.85%
GPI253.7502.88%
ABG187.0602.51%
SAH65.340-0.58%

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newscast

How not to start off the hiring process | AutoNation no longer refusing applicants who test positive for marijuana | Why your finance department will lead the way to future buying

- January 31, 2018
  On today's CBT Newscast for Wednesday, January 31st, 2018: How not to start off the hiring process Although it's a new year, it's a problem that continues: high turnover with sales departments...
Daily Newscast
service department

Improving Your Customer’s Experience in the Service Drive

- January 26, 2018
Your service department is a lot like a Doctor’s office. Most of the people that come in would rather be somewhere else. A customer is usually in your service drive...
Fixed-Ops Auto News
newscast

Why compliance is more important than ever now | Is Tesla revolutionizing pay for CEOs? | Future proofing your dealership

- January 26, 2018
  On today's CBT Newscast for Friday, January 26th, 2018: Max Zanan: Why compliance is more important than ever now With all the talk about margins shrinking from new car sales, your dealership...
Daily Newscast
future dealership

The Dealership of the Future

- January 25, 2018
The dealership of the future? Hint: It’s all online In these days of rapid change, I am frequently asked by dealer principals: “How do I juggle the new technology with changing...
Daily Automotive News Auto News
f&i

Risky F&I Practices & How to Avoid Them

- January 24, 2018
In the years since the Consumer Finance Protection Bureau (CFPB) began to strike fear in the hearts of dealers everywhere, there have been a lot of changes in how F&I...
F&I Auto News
CSI score

5 Easy (And Cheap) Ways to Increase Your Service Department’s CSI Score

- January 23, 2018
The old cliché tells us that ‘Talk is Cheap.’ But every sale in your dealership begins with talk. Likewise, dissatisfied service customers can give you a low CSI rating, not...
Sales & Marketing Fixed-Ops
reports

Three Reports Car Dealers Should Pay Attention To In 2018

- January 22, 2018
Throughout the year, dealers are likely capturing and analyzing data for their dealerships. Customer satisfaction surveys, units sold, service repair information, and a variety of many other metrics are typically...
Daily Automotive News Auto News
tax law

The New Tax Law & Your F&I Department: The Good News and the Bad News

- January 19, 2018
No matter where you fall on the charged political spectrum these days, one thing is for certain – the new tax law signed by President Trump last month will have...
F&I Auto News
customers

Total Customer Connect’s OJ Laos: Tracking Service Repair Orders Online

- January 19, 2018
  When customers drop off their cars at your dealership for service, they often feel as if their leaving one of their children with you. They want to know what's going...
Fixed-Ops Auto News
newscast

Mike Jackson on the benefits of tax reform | Tracking Service Repair Orders Online | How VR can simplify the test drive

- January 19, 2018
  On today's CBT Newscast for Friday, January 19th, 2018: Tracking Service Repair Orders Online When customers drop off their cars at your dealership for service, they often feel as if their leaving...
Daily Newscast


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CBT News
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