Bridging the Millennial Gap Through Better Service
The Millennial has proved to be an elusive customer for dealership service departments, as evidenced by low rates of retention and loyalty. This generation is decidedly harder to win over,...
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
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Daily Newscast: The secret to Dan Cummins Chevrolet’s Success | How To Use Snapchat In Your Dealership’s Marketing | An Accounting Method that Benefits Car Dealerships | Bridging the Millennial Gap
On today's CBT Newscast for Thursday, May 11, 2017:
Transparency: The secret to Dan Cummings Chevrolet's success
When it comes to leads, a potential car buyer's first impression often comes form your...
Daily Newscast: Elon Musk: How autonomous vehicles will change everything | Concerns facing auto dealers in Q2 | The Sales to Service Handoff in your dealership
On today's CBT Newscast for Tuesday May 9, 2017:
The concerns facing auto dealers in Q2 – Sr. Analyst from Edmunds.com
Following the release of the April U.S. auto sales numbers, Joe...
Internet Leads with Joe Webb
On Today’s episode of The Tom Stuker Show, Tom chats with Joe Webb, Founder DealerKnows about online leads including methods of follow-up, building a great internet department, phone-ups and statistics...
Is Your Express Service Actually Express?
Today Becky talks about Express Service as a way to build growth in your service departments numbers and profits. This is a big need today as so many of our...
How Technicians Can Help Market your Dealership
Marketing at your dealership shouldn't just be limited to your internet department. There are valuable opportunities for outreach in every department even your service bay. Technicians can play a big...
Daily Newscast: Jeff Dyke: One price environment promotes healthy culture at EchoPark | 7 Steps To Optimize Your Dealership’s Online Reputation | Bob Lutz: 3 dangerous practices for dealers
On today's CBT Newscast for Monday May 8, 2017:
One price environment promotes healthy culture at EchoPark
– Jeff Dyke Interview
On a recent visit to Sonic Automotive’s new EchoPark dealership, Joe...
Dealer’s need to improve digital marketing execution: Interview with vAuto’s Brian Finklemeyer
During this interview with Brian Finklemeyer, Director of Business Development for vAuto’s Conquest, Jim gets Brian’s take on the current state of the auto industry. Newly released sales numbers only...
Is your dealership communicating with customers correctly?
The J.D. Power 2017 U.S. Customer Service Index study confirms that a chunk of dealership service department customers prefer texting as a channel of communication with the shop. John Possumato,...
Daily Newscast: Mark Sokal: Why you shouldn’t spend more than $300 per vehicle | WardsAuto: Are you communicating correctly? | Why reaching out to Hispanics is important
On today's CBT Newscast for Tuesday May 2, 2017:
Ad expert says you shouldn't spend more than $300 a vehicle
In today's industry, marketing involves more than just TV, radio and newspaper...
