Enhancing the Customer Experience
We live in a world of constant stimulation. At times it may feel we are on sensory overload from all of the pings, posts and constant barrage of media and...
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GM83.450-0.5%
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TSLA378.9003.6%
GM83.450-0.5%
F13.100-0.07%
RIVN15.140-0.22%
CYD35.0500.01%
HMC32.420-0.11%
TM192.060-0.44%
CVNA65.360-1.82%
PAG209.860-2.3%
LAD312.320-3.83%
AN169.6100.85%
GPI253.7502.88%
ABG187.0602.51%
SAH65.340-0.58%
TSLA378.9003.6%
GM83.450-0.5%
F13.100-0.07%
RIVN15.140-0.22%
CYD35.0500.01%
HMC32.420-0.11%
TM192.060-0.44%
CVNA65.360-1.82%
PAG209.860-2.3%
LAD312.320-3.83%
AN169.6100.85%
GPI253.7502.88%
ABG187.0602.51%
SAH65.340-0.58%
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CBT Automotive Network Announces Departure of Co-Anchor Joe Gumm
March 26, 2018, Atlanta, GA - CBT Automotive Network, would like to announce the departure of Joe Gumm, one of the network's co-anchors. This change will be effective immediately.
Since joining...
Why Dealers Should Be Maximizing Their Dollars Per Unit In Operations
Scot Eisenfelder, Chief Executive Officer and Executive Chairman of Affintiv Inc., explains how the auto industry is becoming more of a razor blade business than ever before and why dealers...
Bells & Whistles May Not Attract and Convert
Here’s a silly question for dealers and managers: Do you ever look at your website and think it’s stale or boring? Of course you do – nearly every day –...
How to Upsell Preventative Maintenance
A dealership must pursue a course to help their customers sustain their vehicles to the utmost degree of maintenance. This is a service that is expected to benefit the customers...
Uber Autonomous Car Death Reinforces Doubt About Fully Autonomous Vehicles
On March 18th at approximately 10 pm, a pedestrian was killed by a fully autonomous Volvo XC90 SUV managed by Uber in Tempe, Arizona. She was crossing the street at...
How Talent Operations Affects Your Entire Dealership
Are you building an employee brand online and in-store that attracts and retains the right talent for your dealership? Here to help explain how talent operations affect your entire dealership is...
Exclusive Interview: Finbarr O’Neill discusses the future of car business, new technology, path to purchase, and his plans after J.D. Power
Jim Fitzpatrick sits down with Finbarr O'Neill, APCO/Easycare Board Member and Former President & CEO of J.D. Power. The two talk about new technology in automotive, the future of the...
Lost Customers: Problem or Opportunity? | How Carvana Could Be Offering More Than Your Dealership Is | Study: Are Dealers Concentrating On All The Wrong Things?
On today's CBT Newscast for Tuesday, March 20th, 2018:
Lost Customers: Problem or Opportunity?
Are lost customers a problem or an opportunity for your dealership? Shawn Rajabi, CEO OF Total Customer Connect,...
Self-driving Uber Hits and Kills Pedestrian: How Did This Happen?
On Sunday night in Tempe, Arizona, a self-driving Uber Volvo killed 49-Year-old Elaine Herzberg as she was walked her bicycle across the street.
The crash is still under investigation by the Tempe...
