TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%

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f&i fundamentals

Creating a Seamless Process between Sales and F&I

- October 20, 2017
On this week's episode of F&I Today, Becky invites Joe Lescota to discuss dealer used-car trends and how to create a seamless process that impacts profits both in sales and...
McDonough Toyota

How to “Own the Market”: Toyota Turnaround Yields Happy Customers, Staff, and Profits

- October 19, 2017
When Jonathan (Jon) Waters became an operating partner at McDonough Toyota, just outside Atlanta, he knew he was in a turnaround situation. The dealership had a “country club” atmosphere and...
marketing

Why do Most Digital Marketing Managers Fail?

- October 18, 2017
I find it interesting that many businesses still are not aware of the impact digital marketing has on their bottom line. Many feel they have a website and that is...
Tim Jackson

How to succeed in the current economy, starting with F&I

- October 17, 2017
We always hear the phrase, "dealers need to prepare for the future." I'm sure your dealership would have differing opinions on tips, trends and techniques when compared to the 17,499...
new technicians

On-Boarding New Technicians

- October 17, 2017
If you have made a new hire, then you are aware that it takes them some time to get to where they contribute to productivity. What if there was a...
experience

Integration is Key to Dealer Excellence

- October 17, 2017
The current automotive retail experience is a fragmented one. With so much change happening in the marketplace, dealers are constantly looking to the horizon, rethinking how vehicles are retailed and...
loyalty programs

Loyalty and Rewards Programs – What Works & What Doesn’t

- October 13, 2017
Make the right offer to the right person, at the right time, and you have a sale. It’s a great feeling. But make that same offer to your customer at the...
service drive

Words that Sell Service

- October 11, 2017
Having the right words to say to an 83-year-old man in your service drive that needs to have his alternator replaced might not be that easy. Sally Whitesell, CEO and...

What’s behind this month’s strong US auto sales? | Words that Sell Service | Study: New Cars Crammed With Distracting Tech | Handling Objections – Grant Cardone

- October 11, 2017
On today's CBT Newscast for Wednesday, October 11th, 2017: Sally Whitesell: Words that Sell Service Having the right words to say to an 83-year-old man in your service drive that needs to have...
hurricane damage

How to Spot Hurricane Damaged Vehicles and Parts that are “Flooding” the Market

- October 9, 2017
The National Insurance Crime Bureau has reported that Hurricane Harvey is responsible for nearly 270,000 vehicle insurance claims. Nearly 70,000 more were caused by Hurricane Irma.  These vehicles are starting...