Iris Kelley
7 Ways to Future-Proof Your Dealership
Has the slow-down arrived? According to CNBC, a number of dealerships are reporting softer sales in recent weeks, creating speculation that auto retailers face tough...
Winning Automotive Video Strategies
My friend Ed Mugg, one of the founders of the video platform CoVideo along with Jason Price, used to tell me in the early...
7 Tips For Evaluating Your Vendors
Any business owner will tell you that the success of their business depends greatly on both the vendors and suppliers that they choose. While...
Should You Use Lateral Support as a Service Department Dispatch System?
Lateral support, Simple Support, Teams, Super Groups and Dispatch. Service Department technician production systems must be designed based on the quality and capabilities of...
What Can We Expect From Used Car Sales in Q2? Jonathan Banks from J.D....
The used car market has had its fair share of turns and changing trends so far in 2019 and Jonathon Banks, Vice President and...
Larry Dorfman on Why He is Handing Over the Reins of EasyCare to Finbarr...
CBT News is pleased to welcome back Larry Dorfman, Founder of EasyCare, and Finbarr O'Neill, Chairman and CEO, to discuss some of the changes...
Being Your Customers’ Problem Solver
Every customer has a problem. It's up to you to serve them by being their problem solver. Hear Mark's suggestions for being a problem...
CRM Managers, BDRs, and How to Be Successful
On this week's episode of On the Mark, Mark Tewart talks about hiding behind texts and emails to avoid making a phone call and...
Advice for Buying or Selling a Dealership
On this week's episode of Kain & Co., David Kain talks to Hal Feder of Murphy Business & Financial Services about what advice he...
Creating a Marketing Strategy with Cable TV Advertising
On this week's episode of Auto Marketing Now, Brian Pasch talks about how to create a targeted and efficient marketing strategy by utilizing cable...
