Iris Kelley
7 Ways to Future-Proof Your Dealership
Has the slow-down arrived? According to CNBC, a number of dealerships are reporting softer sales in recent weeks, creating speculation that auto retailers face tough...
Sales Call 101: How to Sell Successfully Over the Phone – Art Sobczak, Business...
Practicing cold calling in your BDC is challenging but it can also generate an abundance of leads for your dealership's sales department. Our guest today...
Credit Life & Accident Insurance – Still Worth Selling? Yes.
Back in the good ol’ days of F&I (we’re talking 70’s and 80’s specifically here), one of the more profitable and popular products a...
Cultivate a Better Relationship with Your Customers Using These Strategies – Jeff Shore,...
The sales process can be challenging at times, but when done right, a good salesperson can predict their customer's next move. Having the right...
For a Limited Time, 0% Interest is Back on the Table
Once a dealership staple, the 0% interest auto loan is quickly becoming a thing of the past. Zero-interest was an alluring auto boom incentive....
How Your Dealership Can Thrive and Become More Profitable in 2019 – Tom Richards,...
Having up to date and correct insight into industry trends and successful practices is half the battle when running a successful dealership. Joining Jim...
Introducing the Customer to your Service Department
If a customer takes a liking to both the car they are looking at buying and the salesperson that's helping them, it may be...
Don’t Let Obstacles Get in Your Way
Let's assume customers come into the dealership with a different agenda than you. They think all you want to do is sell them a...
One-Price Selling & Enhancing the Digital Road to Sales
On this week's episode of Progressive Retail, Cory Mosley invites Ephraim Barcelo, General Manager at John Elway's Crown Toyota, to talk about one price...
How to Increase the Effective Labor Rate of Your Shop
On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks about how to increase the effective labor rate of...
