Six Ways to Use the Test Drive to Secure a Sale
So much happens during the car buying experience that it is easy to forget how pivotal the test drive is to the total process. It is the first time that...
TSLA374.425-1.105%
GM79.9901.04%
F14.3150.475%
RIVN14.514-0.1208%
CYD47.3301.35%
HMC26.2650.505%
TM167.580-0.18%
CVNA67.565-0.34%
PAG183.5950.155%
LAD300.960-4.34%
AN192.905-1.945%
GPI302.670-14.83999%
ABG202.480-3.85%
SAH82.760-0.86%
TSLA374.425-1.105%
GM79.9901.04%
F14.3150.475%
RIVN14.514-0.1208%
CYD47.3301.35%
HMC26.2650.505%
TM167.580-0.18%
CVNA67.565-0.34%
PAG183.5950.155%
LAD300.960-4.34%
AN192.905-1.945%
GPI302.670-14.83999%
ABG202.480-3.85%
SAH82.760-0.86%
TSLA374.425-1.105%
GM79.9901.04%
F14.3150.475%
RIVN14.514-0.1208%
CYD47.3301.35%
HMC26.2650.505%
TM167.580-0.18%
CVNA67.565-0.34%
PAG183.5950.155%
LAD300.960-4.34%
AN192.905-1.945%
GPI302.670-14.83999%
ABG202.480-3.85%
SAH82.760-0.86%
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8 Customer Service Experiences That Could Improve Dealership Sales
Contrary to popular belief, even in these modern time, many individuals still want to purchase their vehicles in the showroom. According to a recent Autotrader study, 84 percent of car...
How Employee Turnover Is More Costly Than You Think – Chase Abbott
The high cost of employee turnovers continues to plague the retail automotive industry as employee retention rates are now in the low twenties. Chase Abbott joins the CBT Automotive Network...
Diversifying Your Online Marketing Efforts
When marketing your products online for your automobile dealership, it is best not to put your trust into one product too much. Planning your online marketing strategies is going to...
Dealers & Experts Discuss Inventory Holding Cost Erosion
Whatever the differences among franchise, independent, and Buy Here-Pay Here dealerships, asset depreciation erodes margins for all.
Dealers must manage two forms of depreciation – value erosion as assets age, which...
June’s Cautious Optimism: Auto Sales are Up, But for How Long?
Click here, to see June Sales Totals for 2019
Talk about hitting it right on the nose. June’s overall auto sales came in at analyst’s expectations. Edmunds projected an overall increase...
Is the Strong Economy Masking Automotive Market Challenges?
Recently Edmunds released a report looking at car buying trends for 2018 and forecasting projected sales. They looked comprehensively into patterns across several years and into different areas of automotive retail...
Enhancing the Customer Experience: Five Ways to Speed Up the F&I Process
According to a 2016 Car Buyer Experience Survey, buyers were least satisfied with the long purchasing process. Interactions with the F&I department came in second. On average customers spent three...
The ABCs of Selling to Millennials
Millennials. They turn to their phone for everything: ordering groceries, snapping selfies, booking reservations, Instagramming avocado toast, and stalking exes. It’s no surprise that when it comes to buying a...
Five HR Tools to Find the Best Talent and Streamline the Onboarding Experience
It’s hard to find good people these days. According to data from the U.S. Bureau of Labor Statistics, approximately three million employees have left their jobs voluntarily since June 2017....
