TSLA374.245-7.365%
GM79.3850.435%
F13.805-0.19%
RIVN14.415-0.475%
CYD45.935-3.315%
HMC25.7850.205%
TM167.2900.06%
CVNA67.1902.36%
PAG181.5504.84%
LAD304.9407.86%
AN195.0002.84%
GPI321.7003.45%
ABG204.6305.18%
SAH83.8802.455%
TSLA374.245-7.365%
GM79.3850.435%
F13.805-0.19%
RIVN14.415-0.475%
CYD45.935-3.315%
HMC25.7850.205%
TM167.2900.06%
CVNA67.1902.36%
PAG181.5504.84%
LAD304.9407.86%
AN195.0002.84%
GPI321.7003.45%
ABG204.6305.18%
SAH83.8802.455%
TSLA374.245-7.365%
GM79.3850.435%
F13.805-0.19%
RIVN14.415-0.475%
CYD45.935-3.315%
HMC25.7850.205%
TM167.2900.06%
CVNA67.1902.36%
PAG181.5504.84%
LAD304.9407.86%
AN195.0002.84%
GPI321.7003.45%
ABG204.6305.18%
SAH83.8802.455%

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Sales Lead

Dragging Heels On Sales Lead Follow-Up Can Kill Dealerships

- July 1, 2015
Your people must take a disciplined, structured approach to following up on leads by phone or online. BY GRANT CARDONE The landscape of the automotive industry has changed dramatically since I...
Fourth Quarter Automotive

Stop Regarding Fourth Quarter Automotive As Hibernation Time

- July 1, 2015
Dealers who start planning now for aggressive promotion actually can grab big business late in the year. BY JEFF COWAN It seems as though you only just hauled out the lawn...
Service Manager’s Performance

How A Dealer Should Evaluate A Service Manager’s Performance

- July 1, 2015
Everyone talks about metrics, but why not focus instead on the behaviors that the manager's service advisors show every day? BY GLENN PASCH I remember the first dealership for which I...
SEO tactics

SEO Tactics That A Dealer Not Only Can Grasp, But Use Adeptly

- July 1, 2015
A marketing-oriented dealership exec can police the calls to action, content alignment and other web elements to help his business. BY AMY FARLEY Every dealer by now knows the importance of a...
Owner Retention

Owner Retention Versus Owner Replacement

- June 9, 2015
Quick self-exam reveals your inclinations as an ‘empowering leader’. BY DON REED As part of the fixed operations profit potential analysis that we conduct for our dealers, we prepare a trend...

Foreign Models Account For 50%-Plus Of Vehicle Sales In 2/3 Of States

- June 9, 2015
Foreign Models Account For 50%-Plus Of Vehicle Sales In 2/3 Of States. BY JON MCKENNA In which states have dealerships selling foreign cars grabbed the greatest share of the marketplace? In...
Phone Skills

Phone Skills Remain Critical In An Era Of Digital Marketing And Online Leads

- June 1, 2015
Dealerships cannot fail to strategize phone connections with customers and prospects, or to follow key rules. BY GRANT CARDONE We all know about instantaneous connection of the planet via the Internet....
memorable service department

Losing Work In The Service Drive Costs You Double In Future Car Sales

- June 1, 2015
Investing in a memorable service department experience helps create a profitable, lifetime customer . BY CHUCK DE MARTIGNY Your dealership spends considerable time, effort and money to attract customers and close...
Power In Numbers

The Power In Numbers

- May 1, 2015
J.D. Power’s Power Information Network and PowerDealer are giving dealers the data they need to stay competitive in the marketplace. BY BARRY COURTER Want to know whether young girls aged 12...

CBT News – April 16, 2015

- April 16, 2015
On today's show: - Randy Henrick, Associate General Counsel for Regulatory and Compliance Matters at DealerTrack, discusses how you can improve your dealership's data security - Director of Digital Sales at Force...