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While disruptive technology sounds intimidating, it’s critical to support the changing way we do business. The “as-a-service” revolution is gaining more momentum now than ever before as a growing number of companies integrate their processes with cloud-based, data-driven platforms to better manage...

Today’s Featured Interview: Are customers shifting entirely to online car buying? TX dealer Ben Keating weighs in It may be difficult to find a dealer as...

As we near the end of one of the most unpredictable years in recent memory, many dealers are wondering what they should be doing...

In today’s digital landscape, building trust with customers virtually is a necessary skill to have in your service department. On today’s show, we are...

Welcome to another edition of The Friday 5 with Steve Greenfield, Founder and CEO of Automotive Ventures, an auto technology advisory firm that helps...

For many dealerships, the challenge is to find new and creative ways to appeal to consumers, especially in a world where coronavirus is causing...

F&I departments are facing a unique set of challenges in today’s marketplace. While many dealers have recently made strong investments in digital retailing due...

Car shoppers are continuing a slow but steady push back to normal purchasing practices, according to analysis of marketing data by Comscore in a...

In this age of online marketing, automation, lead capture, and CRM response databases, we often lose the basics of handling online leads. Leads are...

Today’s Featured Interview: CBT News Market Update: Doug Petersen, Larry H. Miller Group & Jason Knight, LotLinx To quickly recap this week’s numbers, the retail SAAR...