Are your voicemails generic? Don’t underestimate the importance of voicemail in your arsenal of tools. Show your customers you care with this advice from David Kain.
RECENT EPISODES
Is Overcoming Objections a Lost Art?
On this week's episode of F&I Today, Becky Chernek discusses whether or not the F&I manager should be using closing tactics with the customer to...
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On this week's edition of F&I Today, Becky Chernek discusses how converting more of your customers to financing can be beneficial in your F&I...
The Importance of a Dream Team Concept
On today's episode of F&I Today, Becky Chernek discusses the importance of a Dream Team concept between sales and F&I as well as how you...
GM to Move Forward with Transformation Plans
This past month, GM rocked the automotive industry when the company announced wide-scale changes, including layoffs that would “reduce salaried and salaried contract staff...
Some of the Coolest Car Accessories of 2018
We all love a cool accessory for our car, right? This year, we saw some of the most sophisticated accessories yet. Here are a...
Should You Shake Up Your Employee Pay Structure for 2019?
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Sales Call 101: How to Sell Successfully Over the Phone – Art Sobczak, Business...
Practicing cold calling in your BDC is challenging but it can also generate an abundance of leads for your dealership's sales department. Our guest today...
Credit Life & Accident Insurance – Still Worth Selling? Yes.
Back in the good ol’ days of F&I (we’re talking 70’s and 80’s specifically here), one of the more profitable and popular products a...
