Are your voicemails generic? Don’t underestimate the importance of voicemail in your arsenal of tools. Show your customers you care with this advice from David Kain.
RECENT EPISODES
What a Healthy Relationship Between Sales and F&I Can Do for...
On this week's episode of F&I Today, Becky Chernek talks to Frank Crinite of Piazza Honda of Springfield about his relationship with the F&I...
Pinpointing Why the Customer Is Saying No
On this week's episode of F&I Today, Becky Chernek talks about what to do when a customer wants to stick to the base payment...
Having a Good Relationship Between Your F&I and Sales Departments
On this week's episode of F&I Today, Becky Chernek talks about the importance of having a good relationship between F&I and sales and how...
How to Bring Authenticity to Automotive Retail Selling
We live in a world where it is extremely hard to pretend to be something you’re not. Social media and constant digital interconnectivity have...
Five Ways Dealerships Can Help Their Communities While Growing Their Brand on Social Media
According to a 2017 Corporate Social Responsibility Study by Cone Communications, 87 percent of respondents said they would purchase a product because a company...
How Long Should It Take To Prepare A Sale-Ready Vehicle? – Dennis McGinn, CEO...
Every dealer knows that the profitability of your used-car inventory largely depends on the speed and efficiency of your reconditioning team. So much so,...
President Trump Announces That Roger Penske Will Receive the Presidential Medal of Freedom
President Donald Trump announced Thursday his plans to award the Presidential Medal of Freedom to automotive mogul and motor sports king Roger Penske. "We're going...
The POWER of the T.O.
New and used car sales departments everywhere live and die by the “T.O.” A “T.O.” or “Turn Over” is a strategy employed in sales...
