Are your voicemails generic? Don’t underestimate the importance of voicemail in your arsenal of tools. Show your customers you care with this advice from David Kain.
RECENT EPISODES
How Visuals Can Increase Sales in Your Dealership
On this week's episode of F&I Today, Becky Chernek goes over the importance of visuals in your presentation and how you can use video,...
The Credit Interview
On this week's edition of F&I Today, Becky Chernek discusses the importance of an effective credit interview, how it differs from a customer interview,...
Current F&I Trends from NADA Show 2019
On this week's episode of F&I Today, Becky Chernek sits down with Frank Lopes, Vice President at FB Digital, at NADA Show 2019. Becky...
Digital Retailing: Five Advantages of Using It at Your Dealership
Think about the last time you needed to purchase an item online. What comes to mind? Is it the ease of finding what you...
February Foretells Slower New Vehicle Sales in 2019
Punxsutawney Phil predicted an early spring on February 2nd, but as we head nearer to the end of the month, it looks like the...
The Growing Impact of the “Connected Car,”: Four Ways This Can Affect Your Dealership
Today’s cars have become a one-stop-shop for transportation, security, and infotainment. Not only can you drive and play music, but you can now take...
How Dealerships Can Enhance Work-Life Balance and Attract More Females to the Industry –...
Lisa Copeland, CEO of Cars Her Way, recently joined us in-studio and discussed trends in retail automotive, enhancing work-life balance, and how dealerships can...
How to Evaluate Expenses in Each Department
Expenses are part of doing business. A dealership can’t have profits without a facility, inventory, employees, supplies and other necessities that cost money. The...
