Are your voicemails generic? Don’t underestimate the importance of voicemail in your arsenal of tools. Show your customers you care with this advice from David Kain.
RECENT EPISODES
Contacting the Customer After the Sale
On this week's episode of F&I Today, Becky Chernek talks about the importance of following up with the customer after the sale should the...
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On this week's episode of F&I Today, Becky Chernek talks to Justin Jarek, General Sales Manager at Boniface-Hiers Chevrolet in Melbourne, Florida. Becky and...
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Some dealerships like to cut corners in order to get a customer approved by the lender. On this week's episode of F&I Today, Becky...
New Report Suggests Data Security at Dealerships is Serious Concern
A report released today on the susceptibility of data breaches has identified auto dealerships as being a potential target. The 2020 Shred-it Data Protection...
On CBT News for June 1, 2020: GNYADA President Mark Schienberg Discusses the Impact...
Today on CBTNews.com - Monday, June 1st, 2020: GNYADA President Mark Schienberg Discusses the Impact of COVID-19 on New York Auto Dealers
On today's show, we...
Weekly Marketing Update with John Fitzpatrick – [5.29.20]
In today's segment, we’re pleased to welcome back John Fitzpatrick, President and CEO of Force Marketing, who provides CBT with a weekly marketing update....
Auto Columnist Mark Phelan Discusses COVID-19 Recovery for Michigan Dealers and OEMs
On today's show, we’re pleased to welcome back Mark Phelan, auto critic and columnist for the Detroit Free Press, the largest daily newspaper in...
The Long-Term Benefits of Business Innovation During COVID-19 – Erik Wahl, Graffiti Artist, Author...
On today's show, we’re pleased to welcome Erik Wahl, world-famous graffiti artist, acclaimed corporate speaker, and best-selling author of Unthink: Rediscover Your Creative Genius. Did...
