On today’s episode of Kain and Company, David shares some ideas he has to help you sell more cars by connecting with your customer by getting on the same wavelength they are on.
Getting on Your Customer’s Wavelength
Leveraging Video For All Occasions
Most of us walk around every day with a phone in our pocket, taking videos of just about everything that peaks our interest. On...
Data Enrichment When a Lead Comes Into Your CRM
On this week's episode of Kain & Co., David Kain talks about data enrichment and how having access to customer history data can allow...
Implementing an Instant Connect Strategy in Your Dealership
On this week's episode of Kain & Co., David Kain talks about implementing an instant connect strategy at your dealership, a technology that connects...
Skip the Jargon When Selling Cars
Anyone who is an expert in his or her field or who has a passion for what they do knows how difficult it can...
How BMW and Manheim Are Working to Alleviate Technician Shortage
Back in June, Michele Boyarsky of The Engine Block reported that there is a growing shortage of auto technicians that is “alarming and worth...
Five Tips for Handling Internal Staff Transitions Within Your Dealership
In an ideal world, today's entry-level employees would always become tomorrow's senior leaders at your dealership. Ultimately, many factors impact whether an employee makes...
What It Takes To Find, Train, and Retain Great Service Technicians – Michael Roppo,...
On today’s show, we’re pleased to welcome back Michael Roppo, President and Director of Dealer Fixed-Operations Consulting and Training at Automotive Management Resources. Jim...
What Can a Board of Advisors do For Your Dealership?
When you think of a board of directors, you probably think of a big corporation with shareholders and responsibilities for reporting to the SEC....
