On today’s episode of Kain and Company, David shares some ideas he has to help you sell more cars by connecting with your customer by getting on the same wavelength they are on.
Getting on Your Customer’s Wavelength
Altering the Language Being Used in Your Dealership
On this week's episode of Kain & Co., David Kain talks about the use of outdated language in the dealership and how customers may...
Customer Relationship Management
On this week's Kain & Company, David talks about customer relationship management and CRM culture.
Creating a Video Culture at Your Dealership
On this week's episode of Kain & Co., David Kain talks about how you can engage with your customers by using the power of...
5 Reasons Why You Don’t Close the Deal
Way too many salespeople spend too long selling and too little time closing. These two things—selling and closing—are completely different arts and you need...
15 Ways to Improve Communication in the Service Drive
Effective communication. This article is a “how to” on the ways we can more efficiently communicate with our customers and our colleagues. We need...
Changing your Website? Here’s What You’ll Need From Start to Sale
There’s a big issue that dealerships are running into with their websites. Consumers are visiting dealership websites, sure — but they aren’t staying on...
Time to Break Your Old School Phone Habits
There are two quick facts about your customers and your dealership: Fact #1: Customers are looking for a faster and better customer experience when they...
How Dealers Can Meet The Delivery Demands Of Their Digital Retailing Strategy
On today’s show, we’re pleased to welcome Mike Malakhov, Executive Vice President at Acertus, a one-stop-shop for automotive logistics and services including transport and...
