Talk of an imminent sharp dive in U.S. auto sales is economically illiterate and ignores evidence that a shakeout normally requires a recession and rising unemployment to poison the market’s...
At a recent symposium, GM CEO and Chairman Mary Barra addressed several topics, including the future of the auto industry and how your part as a dealer plays into forecasting...
Originally published in the June edition of Car Biz Magazine.
How effective have your “speed traps” been in stabilizing phone management at your dealership?
Let me clarify, have you attempted to set...
Joe Gumm sits down with Sharon Kitzman, GM and Vice President of Dealertrack DMS, to discuss the ongoing digital changes in the auto industry as well as how you can...
The car as we have known it appears to be doomed in the U.S.
No, not because we'll all be biking or taking buses or flying with jet packs or riding around...
Every person that works in a dealership environment has an impact on your sales. Parts counter sales, service department repairs and maintenance, and, of course, new and used vehicles sales...
Initiative and creativity move the world. They foster the realization of innovative ideas in various industries and contribute to constant development.There is a great demand for energetic professionals who are...
To have a true customer buying experience, some dealerships believe if everyone was happy during the process, it was a win-win. Other dealerships think that if they received a positive...
In November 2016, the Federal Trade Commission introduced changes to its Used Car Rule that affect auto dealers selling used vehicles. If your business belongs to this group, it’s important that...
It’s Wednesday afternoon. You walk onto the sale floor and the sales team is nowhere to be found. This is because you’ve given them a whiteboard calendar, some markers, and...