TSLA399.320-10.67%
GM72.375-0.725%
F13.1350.105%
RIVN12.855-0.495%
CYD50.430-0.01%
HMC25.3350.125%
TM186.340-1.03%
CVNA62.340-3.68%
PAG159.660-0.09%
LAD258.870-6.02%
AN179.650-2.29%
GPI312.900-4.28%
ABG179.3303.05%
SAH74.7300.67%
TSLA399.320-10.67%
GM72.375-0.725%
F13.1350.105%
RIVN12.855-0.495%
CYD50.430-0.01%
HMC25.3350.125%
TM186.340-1.03%
CVNA62.340-3.68%
PAG159.660-0.09%
LAD258.870-6.02%
AN179.650-2.29%
GPI312.900-4.28%
ABG179.3303.05%
SAH74.7300.67%
TSLA399.320-10.67%
GM72.375-0.725%
F13.1350.105%
RIVN12.855-0.495%
CYD50.430-0.01%
HMC25.3350.125%
TM186.340-1.03%
CVNA62.340-3.68%
PAG159.660-0.09%
LAD258.870-6.02%
AN179.650-2.29%
GPI312.900-4.28%
ABG179.3303.05%
SAH74.7300.67%

Headlines

service drive value

Help Your Customers See the Value in Your Service Drive

- January 10, 2018
If you happen to be someone who grew up in the days when grocery stores gave S&H Green Stamps, Plaid Stamps or Top Value Stamps with every purchase, you may...
Gen Z

The Arrival of Generation Z: Four Insights into Their Buying Habits

- January 10, 2018
In the last ten years, the story has been about Millennials. Their wants, buying habits, and beliefs have inspired numerous studies and news reports. Crafting a formula to gain their...
inventory

What is the best solution long term for your inventory?

- January 10, 2018
  It was a trending topic from dealers all over the U.S. last year: inventory isn't moving off your lot fast enough. As a result, incentive levels have gone up quicker...
price transparency

When Price Meets Context: The Impact of Price Transparency

- January 9, 2018
In 2013, a survey of 2,500 Americans by the Boston Consulting Group revealed that one of the leading qualities consumers are looking for in a brand is authenticity. In the...
online reviews

Your 2018 Plan to Conquer Online Reviews

- January 9, 2018
Gone are the days where people used to rely on a business to provide them with true and accurate information. Now, online reviews are the place to go for consumers...
John Fairchild

How to successfully cater to younger employees

- January 9, 2018
  As a generation, they have been called everything negative you can think of: lazy, entitled, selfish, shallow, narcissistic. However, another name they are called that's a little more popular is...
cross-cultural selling

Cross-Cultural Selling in Retail Automotive

- January 8, 2018
Today’s multi-cultural society is a discussion many Americans are having and regardless of which side we are on in this conversation, most of us are dealing with some degree of...
2017 auto sales

SUVs, Oversaturation, and Hurricanes: The Story of 2017 Auto Sales

- January 8, 2018
Many are looking at 2017 as a defining year for auto sales, and unfortunately, the turn is more negative than positive. The auto industry enjoyed a record-breaking year in 2016...
Rory Vaden

Rory Vaden: 2 ways to respond to slow sales

- January 8, 2018
  We're eight days into the new year, and right now there are two different types of scenarios taking place on your sales floor. In an interview with CBT's Jim Fitzpatrick, New York...
sales staff

It’s Not About Volume: Make it happen with what you’ve got!

- January 5, 2018
John, a seasoned F&I manager, asked the question: “When business slows down, how do I get through the lean periods?” The answer to that is as simple as it is...
CBT News
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