Like it or hate it, 2017 will go down as one of the oddest automotive years on record. It was a down year, stubbornly immune to the booming economy around...
When is the last time you ordered an item online? Was it straightforward? Were the pricing and specifications clear? Did you use Amazon, Walmart, or some other online marketplace giant?...
Some people would say salespeople are pseudo-celebrities when it comes to being known around town. As a dealer, you appreciate your staff engaging with customers on social media, but you...
CBT News Anchor Joe Gumm reports on U.S. automotive sales totals for the month of January 2018 at dealerships around the U.S.
The (SAAR) seasonally adjusted, annualized sales rate for the...
Drive Results through the Alignment of Process & Strategy
Breakout Quote: [“If genuinely done right, meetings should not be annoying distractions; they should be where your work gets communicated, explained, targeted,...
Like a car, a website isn’t a one-time-only task. A great website resembles a higher end, fast car and so it requires regular maintenance. For any car, you need to...
Digital retail got a lot of traction in 2017, with consumers handling more of the car buying process online than they've ever done before. However, will that continue to gain...
There is a common misconception in the world of sales that you succeed only by product knowledge, preparation and by sheer determination. Too many salespeople focus primarily on manipulative sales...
Although it's a new year, it's a problem that continues: high turnover with sales departments at dealerships around America. In trying to figure out why, Steve Munyan, President of Hire...
“The Women in the Workplace 2017,” a study conducted by LeanIn.Org and McKinsey states, ”Women and men see the state of women—and the success of gender-diversity efforts—differently. Men are more...