By 2021, Market Reports Center projects that Big Data Investments in the Automotive Industry will reach $5 billion. The Market Reports Center also already estimates that number to reach $3.3...
Having stress in the workplace makes for an unproductive workplace. Stressed employees have difficulty finishing tasks on schedule and have a harder time positively interacting with customers. Not only that,...
Joining the CBT Automotive Network today is keynote speaker and author, Richard J. Bryan, who reminds us that planning for the unexpected by creating a succession plan is necessary for every...
What is the perfect amount of time to spend on the entire in-store car shopping process? Is there even such a universal number to abide by? According to David Kain,...
“I just got out of a meeting pumping up my guys for you and I’s interview. It’s all about pumping the guys up because some people forget they’re the people...
Selling to older women. Is there a different dynamic? What are they buying? How do they shop?
According to ImmersionActive.com the peak age of vehicle buyers shifted upward from 35-to-44 to...
When you think of businesses with outstanding customer service, it’s highly probable that Chick-fil-a comes to mind. The Food Chain has set themselves apart from their competitors by providing a...
We have all met Service Advisors who just seem to be natural at sales. Some people have simply “got it” when it comes to sales skills, inspiring admiration and envy...
So much happens during the car buying experience that it is easy to forget how pivotal the test drive is to the total process. It is the first time that...
If you’re thinking about expanding your franchise dealership, there are a lot of aspects to keep in mind when taking this giant ‘leap of faith’. Below, you’ll find a few...