Despite CEO Elon Musk having quite a bit of legal trouble lately, Tesla has released some good news - the company’s delivery number for Q3 was 83,500. This equaled about...
Preparing for millennials has been the focus of most companies out there, and with good reason. These individuals are 30 percent of the population, and by 2020 they are projected...
In a recent news article, Cox Automotive SVP Dale Pollak shared a sneak peak of what he promises to be better metrics for determining the price of used-vehicles. Pollack claims...
Joining Jim Fitzpatrick on today's CBT News segment is Mark Tewart, President and CEO of Tewart Enterprises, one of the country's leading automotive training companies, to discuss what dealers should...
In 1887, the Coca-Cola Company sent out coupons for one free drink to thousands of Americans. The result? Over 8 million free drinks were doled out, the majority of them...
Success in your service department relies heavily on teamwork. No single member of the team can perform all of the tasks necessary for a successful customer experience. There are too...
Jim Fitzpatrick is joined today by Vice President and General Manager of Paragon Honda, Brian Benstock, to discuss the final quarter of this fiscal year and what to prepare for...
After nearly three decades in the auto retail industry showered with successful startups and distinguished executive roles, Cox Automotive's COO, Mark O'Neil will end his prolific career in February of...
Salespeople… ahh, they grow up so fast, don’t they?
One day they’re young, wide-eyed Green Peas treating every Up like a qualified buyer, selling sixteen out of the gate and hanging...
Though it might still feel like summer where you live, winter is indeed on its way. With it comes all kinds of challenges for car owners. The proactive dealership is...