TSLA398.330-5.49%
GM88.320-1.62%
F12.225-0.375%
RIVN13.2100.0201%
CYD22.0900.06%
HMC34.075-0.215%
TM193.520-2.31%
CVNA71.430-0.57%
PAG212.600-0.65%
LAD299.540-10.12%
AN180.580-5.32%
GPI265.525-4.26501%
ABG199.990-6.68%
SAH61.520-2.09%
TSLA398.330-5.49%
GM88.320-1.62%
F12.225-0.375%
RIVN13.2100.0201%
CYD22.0900.06%
HMC34.075-0.215%
TM193.520-2.31%
CVNA71.430-0.57%
PAG212.600-0.65%
LAD299.540-10.12%
AN180.580-5.32%
GPI265.525-4.26501%
ABG199.990-6.68%
SAH61.520-2.09%
TSLA398.330-5.49%
GM88.320-1.62%
F12.225-0.375%
RIVN13.2100.0201%
CYD22.0900.06%
HMC34.075-0.215%
TM193.520-2.31%
CVNA71.430-0.57%
PAG212.600-0.65%
LAD299.540-10.12%
AN180.580-5.32%
GPI265.525-4.26501%
ABG199.990-6.68%
SAH61.520-2.09%

Headlines

Hugh Hathcock

How ReconVelocity is Helping Dealers Get Their Vehicles Retail-Ready Faster – Hugh Hathcock & Chris Slaydon

- November 4, 2019
On today's show, we pleased to welcome back Hugh Hathcock, owner of ReconVelocity and one of his most successful clients, Chris Slaydon of Vernon Auto Group. VIDEO TRANSCRIPT: Jim Fitzpatrick: Hi everyone....
Fixed-Ops Auto News
distractions

Reducing Distractions and Procrastination for Your Dealership Employees

- November 4, 2019
Distractions and procrastination can eat away at vast chunks of time and resources at a dealership. Eliminating them is essential to creating a positive, productive workplace environment. To do so,...
Management & Leadership Auto News
management

How to Help Women in Retail Advance Into Management

- November 1, 2019
There is no question that gender roles have evolved tremendously throughout the past couple of centuries. For example, in 2017, Ancestry.com pointed out some huge shifts in the gender gap,...
Management & Leadership Auto News
automotive industry

Three Trends that Will Continue to Shape the Future of the Automotive Industry for the Next Decade

- November 1, 2019
Have you ever felt that the automotive industry is changing before your eyes? Things that were only a concept ten years ago are becoming commonplace today. This situation can be...
Daily Automotive News Auto News
technology

Technology vs. Human Connection: Which One Does Your Dealership Need?

- October 31, 2019
There's no question; technology is a boon to dealerships. Big data, mobile apps, social media--there are countless ways that tech smooths the car buying journey and bringing foot traffic to...
Sales & Marketing Daily Automotive News
DMS

How Your Dealership Can Best Utilize its DMS

- October 31, 2019
A car dealer’s DMS system, or Dealer Management System, is a treasure trove. In its seemingly limitless functions, personnel make the cogs of the dealership wheel turn.  But what makes...
Daily Automotive News Auto News
customer experience

Disrupt the Competition by Creating a More Convenient Customer Experience – Shep Hyken, NYT Best-Selling Author

- October 30, 2019
As we all know, providing an excellent customer experience is the key to running a successful dealership. On today's show, CBT's Jim Fitzpatrick discusses why car buyers today want the purchase...
Sales & Marketing Auto News

Vanity Metrics: The Snake Oil of Marketing

- October 30, 2019
Some time ago we partnered with a production company to start a new show on TV which promised to boom the business.  We hired a highly awarded producer and host,...
Sales & Marketing Auto News
digital retailing

Practical Solutions to Help Dealers Solve Their Most Frequent Digital Retailing Dilemmas – Mo Zahabi, Cox Automotive

- October 29, 2019
On today’s show, we’re pleased to welcome back Mo Zahabi, Senior Director of Product Consulting at Cox Automotive. In this segment, Mo and Jim continue their conversation about how dealerships...
Sales & Marketing Auto News
convenience

Delivering Convenience and Consistency as Part of the Dealership Experience

- October 29, 2019
Often what makes one dealership stand out from the others is not their product but their service. In today's world of individualized marketing, customers are used to shopper-centric buying journeys...
Sales & Marketing Auto News

Latest Articles

Fletcher Flower on the future of the franchise model and dealership retail
Latest Articles 11/03/26

Fletcher Flower on the future of the franchise model and dealership retail

How dealers can keep buyers coming back after the sale
Latest Articles 11/03/26

How dealers can keep buyers coming back after the sale

JD Power launches innovative intelligence hub to power every automotive decision
Latest Articles 11/03/26

JD Power launches innovative intelligence hub to power every automotive decision

Auto group urges to permanently ban Chinese vehicles, Cox Auto CPO study, Dealership-specific payments
Latest Articles 11/03/26

Auto group urges to permanently ban Chinese vehicles, Cox Automotive CPO study, Dealership-specific payments

Auto industry group urges Congress to make Chinese vehicle ban permanent
Latest Articles 11/03/26

Auto industry group urges Congress to make Chinese vehicle ban permanent

Cox Automotive study finds 46% of shoppers are high-potential CPO buyers
Latest Articles 11/03/26

Cox Automotive study finds 46% of shoppers are high-potential CPO buyers

Hyundai invests $450 million in Alabama plant for future SUV and EREV production
Latest Articles 11/03/26

Hyundai invests $450 million in Alabama plant for future SUV and EREV production

Audi and Mercedes-Benz workers walk out in Germany
Latest Articles 11/03/26

Audi and Mercedes-Benz workers walk out in Germany

How dealership-specific payment systems improve dealership efficiency
Latest Articles 11/03/26

How dealership-specific payment systems improve dealership efficiency

How dealers can fight AI-powered fraud and limit legal exposure
Latest Articles 11/03/26

How dealers can fight AI-powered fraud and limit legal exposure

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