TSLA359.29015.60001%
GM87.490-1.84%
F12.5550.025%
RIVN13.4700.18%
CYD20.0700.06%
HMC35.920-0.34%
TM215.650-2.46%
CVNA73.7901.71%
PAG212.6200.42%
LAD309.800-5.97%
AN185.260-2.86%
GPI263.680-2.82%
ABG204.930-2.1%
SAH62.050-0.75%
TSLA359.29015.60001%
GM87.490-1.84%
F12.5550.025%
RIVN13.4700.18%
CYD20.0700.06%
HMC35.920-0.34%
TM215.650-2.46%
CVNA73.7901.71%
PAG212.6200.42%
LAD309.800-5.97%
AN185.260-2.86%
GPI263.680-2.82%
ABG204.930-2.1%
SAH62.050-0.75%
TSLA359.29015.60001%
GM87.490-1.84%
F12.5550.025%
RIVN13.4700.18%
CYD20.0700.06%
HMC35.920-0.34%
TM215.650-2.46%
CVNA73.7901.71%
PAG212.6200.42%
LAD309.800-5.97%
AN185.260-2.86%
GPI263.680-2.82%
ABG204.930-2.1%
SAH62.050-0.75%

Fixed-Ops

When missed calls means missed profits: The quiet threat to your bottom line

When missed calls means missed profits: The quiet threat to your bottom line

- March 9, 2026
Your service department is in constant motion. Vehicles are pulling in, technicians are running to get parts, and advisors are moving quickly across the drive. As one of the busiest...
Fixed-Ops Publishing Partners
Faulkner Automotive Group

Mike Rocchi on how Faulkner Automotive Group builds technicians from the ground up

- March 2, 2026
Fixed operations talent shortages continue to pressure dealership profitability nationwide. On today’s episode of Service Drive, Mike Rocchi, director of technical training for Faulkner Automotive Group, shares how the dealer...
Service Drive Fixed-Ops
EasyCare's Corey Smith outlines how training, coaching and communication can boost service retention and fixed ops profits in 2026.

Why service advisors are the profit lever dealers overlook — Corey Smith | EasyCare

- February 24, 2026
On today's episode of Service Drive, EasyCare National Fixed Ops Training Manager Corey Smith shares what dealers should focus on in 2026 to maintain strong fixed ops performance and boost...
Service Drive Fixed-Ops
service advisor

The service advisor evolution: What 2026 will demand from fixed ops leaders

- February 24, 2026
The automotive industry is evolving at a rapid pace. Technology continues to accelerate, customer expectations are rising, and dealership margins remain under pressure. In the middle of this change, one...
Fixed-Ops Publishing Partners
Twin Pine Ford, Nolan Armpriester

Twin Pine Ford’s Nolan Armpriester bets big on fixed ops for 2026 growth

- February 17, 2026
While many dealership leaders rise through variable operations, Nolan Armpriester, General Manager at Twin Pine Ford of Hamburg, is leaning into what he believes is the most stable and scalable...
Service Drive Fixed-Ops
Blink AI, Dave Perry

Blink AI CEO highlights AI’s role in streamlining dealer service

- January 30, 2026
As AI evolves, the question isn’t whether dealers should use it, but how to use it in a way that actually drives ROI, especially in fixed ops. Joining us on...
Driving Solutions Fixed-Ops
John Fairchild shares four pillars for fixed-ops success in 2026, focusing on management, coaching, accountability, and execution.

The four pillars for service success in 2026 — John Fairchild | Fairchild Automotive Solutions

- January 12, 2026
Fixed-ops remains one of the most powerful levers for dealership profitability and customer loyalty in 2026. On today's episode of Service Drive, John Fairchild, president of Fairchild Automotive Solutions and...
Service Drive Fixed-Ops
Oscar Platt, fixed ops, City Kia

How City Kia built a high-volume fixed ops operation through process and communication

- January 12, 2026
City Kia’s service department processes up to 180 repair orders daily, offers same-day appointments, and generates more than $1 million in monthly fixed operations revenue. According to fixed ops director...
Loyalty-Based Sales Strategies Fixed-Ops
Kingrey

How fixed ops can skyrocket profits for dealerships in 2026 – Shon Kingrey | Kayser Automotive Group

- January 5, 2026
As we head into 2026, the variable market is becoming increasingly unpredictable, which means fixed ops will play an even bigger role in dealership performance. Joining us on the latest...
Service Drive Fixed-Ops
Evelyn Cardenas of CFADA details the program training and placing auto technicians to meet growing dealership service needs.

Evelyn Cardenas discusses how CFADA is tackling the auto technician shortage

- December 29, 2025
It's been over a year since the Central Florida Automobile Dealers Association launched its initiative to recruit, train and place automotive technicians into dealership service departments. On today's episode of...
Service Drive Fixed-Ops

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