TSLA428.13010.28%
GM79.0001.79%
F14.8051.135%
RIVN14.2550.105%
CYD57.2901.63%
HMC26.5650.305%
TM189.8100.15%
CVNA67.3302.94%
PAG164.4002.67%
LAD275.7251.195%
AN189.5503.12%
GPI324.5204.41%
ABG186.8401.46%
SAH77.2301.33%
TSLA428.13010.28%
GM79.0001.79%
F14.8051.135%
RIVN14.2550.105%
CYD57.2901.63%
HMC26.5650.305%
TM189.8100.15%
CVNA67.3302.94%
PAG164.4002.67%
LAD275.7251.195%
AN189.5503.12%
GPI324.5204.41%
ABG186.8401.46%
SAH77.2301.33%
TSLA428.13010.28%
GM79.0001.79%
F14.8051.135%
RIVN14.2550.105%
CYD57.2901.63%
HMC26.5650.305%
TM189.8100.15%
CVNA67.3302.94%
PAG164.4002.67%
LAD275.7251.195%
AN189.5503.12%
GPI324.5204.41%
ABG186.8401.46%
SAH77.2301.33%

Fixed-Ops

service managers

5 areas where service managers can control costs

- August 3, 2021
With the average car spending nearly 12 years on the road, your service department could be highly profitable if managed correctly. With service managers constantly being evaluated on performance, it...
fixed operations

How fixed operations can manage another tough year amid a double-whammy of shortages

- July 27, 2021
Fixed operations teams around the country have faced a difficult 15 months. COVID protocols, local restrictions and customer hesitancy have driven them to find new ways of serving customers while...
service

What do techs want from a service advisor?

- July 26, 2021
When a dealership hires a service advisor, they do well to consider how this person will interact with the customers. However, it’s vital not to overlook what the technicians want from...
service drive

How to leverage the service drive for profitable pre-owned acquisitions

- July 6, 2021
As the ongoing chip shortage continues to delay OEM production, dealership inventories have reached historic lows. At the same time, increased consumer demand – further sparked by concerns over vehicle...
retail automotive service departments performance pro forma compensation

The skills auto technicians need to make them uniquely qualified for future roles

- July 5, 2021
On the latest episode of Service Drive, host Don Reed takes a deep dive into how future automotive industry trends will affect auto technicians in the service drive. Reed has...
service

Embrace technology in the service department for faster turnaround times

- July 5, 2021
With the service department making up 49% of the dealership’s gross profit, it must continue to grow with the times. If dealerships don’t adopt new technologies before the other dealers...
performance

This is a MUST DO list for maximum fixed ops performance

- July 2, 2021
Everyone needs a job description of their job that outlines what is expected and the actions you will need to execute to succeed in that job. That said, what are...
fixed-ops

How car dealerships can revamp their marketing strategies to increase fixed-ops revenue – Jade Terreberry, Cox Automotive

- June 21, 2021
For weeks, virtually everyone in the automotive industry has been talking about chip shortages and how they will impact different facets of the sector – from OEMs to dealerships and...
service customers

3 ways car dealerships can compete for service customers

- June 18, 2021
With nearly 50% of the dealership's profits coming from the service and parts department, it is critical that you appeal to new customers on a regular basis. While earning new...

Warranty pay service could be your next growth area

- June 16, 2021
Dealerships will agree that that the past year has caused more stress than any time since the last recession. But, the chip shortage aside, more and more owners are discovering...

CBT News
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