Four ways to maximize customers’ tire satisfaction
Tire replacement is an inevitable part of life for most vehicle owners, and when the time comes, they want to purchase a set of tires that offers the perfect balance...
TSLA427.1509.3%
GM78.9601.75%
F14.7851.115%
RIVN14.2500.0999%
CYD57.5001.84%
HMC26.5700.31%
TM190.0400.38%
CVNA67.3202.93%
PAG164.3002.57%
LAD275.8601.33%
AN189.4673.0369%
GPI324.5204.41%
ABG186.8901.51%
SAH77.2301.33%
TSLA427.1509.3%
GM78.9601.75%
F14.7851.115%
RIVN14.2500.0999%
CYD57.5001.84%
HMC26.5700.31%
TM190.0400.38%
CVNA67.3202.93%
PAG164.3002.57%
LAD275.8601.33%
AN189.4673.0369%
GPI324.5204.41%
ABG186.8901.51%
SAH77.2301.33%
TSLA427.1509.3%
GM78.9601.75%
F14.7851.115%
RIVN14.2500.0999%
CYD57.5001.84%
HMC26.5700.31%
TM190.0400.38%
CVNA67.3202.93%
PAG164.3002.57%
LAD275.8601.33%
AN189.4673.0369%
GPI324.5204.41%
ABG186.8901.51%
SAH77.2301.33%
Fixed-Ops
David Lewis shares best practices to generate sales in the service lane
Service departments are proving to be a significant source of inventory for many of you across the nation. Group 1 Automotive’s President of U.S. Operations, Daryl Kenningham, recently said, "In...
From a tech’s perspective: How to increase service sales
While the technician at a dealership rarely gets to speak to the customers directly, there are still things that can be done to increase service sales. After all, the service...
Best strategies to develop your car dealership’s service business
In 2020, new car dealerships reported $111 billion in revenue through service and parts alone. If you are focused on growing the service side of the dealership, these statistics should...
11 key processes every service advisor should be trained to do
According to recent data from NADA, 2020 produced the highest net profit per retail dealership in automotive history. With record gross profit per retail unit on both new and used...
Available training opportunities for fixed ops managers
To become the leader and manager that the dealership requires, it's vital to have the right training. Working as a fixed ops manager can be a stressful endeavor, leaving very...
How to get customers to come back for the first service
It’s easy to think that a manufacturer’s free maintenance plan is enough to bring someone in for the first service if you just had one to offer. If you don’t...
Tips to increase consumer enthusiasm in the service department
The stark reality for dealerships remains that keeping customers loyal is difficult. After five years of ownership less than one in three-vehicle owners continues to frequent a franchised dealership for...
CDK Global’s Kim Saylor on how car dealers can up their service game
CDK Global has recently released data that hones in on what car dealers can do to win back and keep their service customers. On today’s show, we’re pleased to welcome...
Three key elements to help your car dealership adopt a service-centric model
On today’s exclusive CBT News Power Lunch, we’re pleased to welcome Darrel Ferguson, Director of Performance Management at Xtime, a Cox Automotive brand.
Ferguson begins the conversation by discussing why many...
