The people have spoken - data breaches
Listen up, the people have spoken when it comes to the security of a dealership. In a new survey conducted by Total Dealer Compliance,...
A Team Approach to F&I In The Service Drive
By John Stephens
Coming out of the 2016 NADA Convention, one of the most discussed topics was the importance of F&I and...
Better Closing Rates and Customer Satisfaction Among the Benefits
By Pete MacInnis
Dealers and their F&I managers are always looking for an easier and quicker way to pre-qualify customers in order to shorten...
Does your dealership ever have issues between the F&I department and Sales department? If any problems here aren’t smoothed out, it can greatly hinder increased profits at your store.
Luckily, NCM...
You don't want hybird car sales reps, so consider a change in the F&I process.
BY MARK TEWART
Doesn’t it make more sense to let them handle any issue your customer has...
We're in the final month of the year, so a lot of dealerships are busy assessing plans for 2016 - including figuring out ways to be more profitable.
Wards.com suggests one of...
A couple agrees to buy the vehicle you're selling. Once all parties approve the deal, does it matter how and when the customer gets into finance?
Sales expert and management trainer...
Latest software is scaled to dealership size and segments target customers, verifies income and employment, reports to credit bureaus.
BY ANGELICA JEFFREYS
Technology is affecting every aspect of the vehicle-buying process at...
Improve automotive customer experience and pull in more millennial buyers, improve customer experience and increase product sales. BY TONY DUPAQUIER
I am seeing more dealers put heavier emphasis on improving the automotive...