TSLA418.450-5.25%
GM83.2201.52%
F15.365-0.345%
RIVN18.120-0.15%
CYD58.1600.49%
HMC27.9300.22%
TM179.500-0.72%
CVNA66.2102.56%
PAG171.610-0.27%
LAD290.600-0.07%
AN188.140-2.11%
GPI305.430-0.32%
ABG190.1503.23%
SAH84.3201.03%
TSLA418.450-5.25%
GM83.2201.52%
F15.365-0.345%
RIVN18.120-0.15%
CYD58.1600.49%
HMC27.9300.22%
TM179.500-0.72%
CVNA66.2102.56%
PAG171.610-0.27%
LAD290.600-0.07%
AN188.140-2.11%
GPI305.430-0.32%
ABG190.1503.23%
SAH84.3201.03%
TSLA418.450-5.25%
GM83.2201.52%
F15.365-0.345%
RIVN18.120-0.15%
CYD58.1600.49%
HMC27.9300.22%
TM179.500-0.72%
CVNA66.2102.56%
PAG171.610-0.27%
LAD290.600-0.07%
AN188.140-2.11%
GPI305.430-0.32%
ABG190.1503.23%
SAH84.3201.03%


F&I

George Benzing

The Future of F&I and Other Trends – George Benzing, The Oak Group

- March 24, 2020
In today's segment, we speak with George Benzing, F&I Expert, and the National Sales Director at The Oak Group. In this segment, George and Jim discuss the top three ways...
family

3 Easy Ways to Be a Family-Friendly F&I Office

- March 16, 2020
When families come to the dealership looking to buy their next van or SUV, it can be a tough balancing act for sales to manage. Kids running around the showroom,...
F&I

Should Your F&I Managers Brand Themselves? The Case For and Against

- March 12, 2020
You can hardly go one day without seeing something online about the importance of ‘branding’ yourself. We live in the ‘influencer culture’ and it seems that everyone has some cool...
Dealertrack

What Dealers Can Do to Overcome the Complexities of Registration and Titling- Kait Gavin, Dealertrack

- March 3, 2020
Recently, Jim Fitzpatrick was joined by Kait Gavin, Vice President of Dealertrack Titling Solutions, at the 2020 NADA Show in Las Vegas, Nevada. VIDEO TRANSCRIPT: Jim Fitzpatrick: As more core shoppers do...
boomers

What the Baby Boomer Buyer Expects from F&I

- February 28, 2020
There have been many articles on how to sell to Gen Z or the Millennials in F&I but it’s just as important to know how to sell to the second-biggest...
dealertrack

How Dealertrack is Creating a Seamless Car Buying Experience for Customers – Cheryl Miller, Sr. VP

- February 25, 2020
Recently, the CBT Automotive Network was on-location at NADA 2020 in beautiful Las Vegas where host Jim Fitzpatrick spoke with Cheryl Miller, Senior Vice President at Dealertrack F&I Solutions. VIDEO TRANSCRIPT: Jim...
F&I

4 Ways to Ace the Customer F&I Interview

- February 24, 2020
Making sales in any industry requires knowledge of what makes your customer tick, what their ‘pain points’ are, and being able to apply that knowledge to show them how your...
stereotype

Breaking the F&I Stereotype – Simple Steps, Powerful Results

- February 19, 2020
For decades, car buyers have walked into the F&I office with a sense of dread and many would rather have a root canal than have to deal with the fast-talking...
F&I

Better Framing, Better Context Equals Higher F&I Sales

- February 18, 2020
Paint the picture. That’s what nearly every self-professed sales guru says when training salespeople. Appeal to their emotions and get them to ‘see’ themselves using your product or service. Good...
experience

4 Simple Ways to Personalize the F&I Experience

- February 14, 2020
We live in what people are calling The Age of the Consumer and for the F&I department, it means a fresh focus on providing an experience that is markedly different...