TSLA418.450-5.25%
GM83.2201.52%
F15.365-0.345%
RIVN18.120-0.15%
CYD58.1600.49%
HMC27.9300.22%
TM179.500-0.72%
CVNA66.2102.56%
PAG171.610-0.27%
LAD290.600-0.07%
AN188.140-2.11%
GPI305.430-0.32%
ABG190.1503.23%
SAH84.3201.03%
TSLA418.450-5.25%
GM83.2201.52%
F15.365-0.345%
RIVN18.120-0.15%
CYD58.1600.49%
HMC27.9300.22%
TM179.500-0.72%
CVNA66.2102.56%
PAG171.610-0.27%
LAD290.600-0.07%
AN188.140-2.11%
GPI305.430-0.32%
ABG190.1503.23%
SAH84.3201.03%
TSLA418.450-5.25%
GM83.2201.52%
F15.365-0.345%
RIVN18.120-0.15%
CYD58.1600.49%
HMC27.9300.22%
TM179.500-0.72%
CVNA66.2102.56%
PAG171.610-0.27%
LAD290.600-0.07%
AN188.140-2.11%
GPI305.430-0.32%
ABG190.1503.23%
SAH84.3201.03%


F&I

spot

Are You Spot On?

- December 18, 2019
Over the years, dealers throughout the U.S. have gotten away from aggressive spot decisions and re-contracts. I remember when my boss would say, “If we’re not bringing at least 10...
F&I manager

Time for a New F&I Manager? 4 Intangibles to Look For

- December 10, 2019
As 2020 approaches, many dealers may be looking to replace an F&I manager that may not be performing at a high level. The new year always seems to be a...
F&I

5 Unethical F&I Practices That Could Sink Your Dealership

- November 12, 2019
It’s no secret that F&I departments have suffered (and sometimes still do) from a bad reputation. Probably the worst in the entire dealership…sleazy, fast-talking sales tactics and less-than-honest disclosures of...
F&I

Dull F&I Meetings? Here are 4 Ways to Make Them a Can’t Miss Experience

- October 21, 2019
Meetings. Love them or hate them, they are a necessary evil in any business. Dealerships are not immune, and most meetings seem to revolve around the sales staff every week,...
F&I

Should Sales Handle F&I? Maybe, Maybe Not.

- October 15, 2019
Back in the day, it would never have been thought of to have a salesperson present F&I products out on the floor. Sales was sales and F&I was F&I…period. Customers...
F&I

Personality or Sales Ability? Which is More Important for F&I Success?

- October 11, 2019
Every GM has the important task of choosing the right F&I manager when screening applicants, whether they are an outside hire or an existing employee. They have to think about...
millennial

3 Simple Ways to Help Retain Your Millennial F&I Managers

- October 10, 2019
Much has been written about and analyzed when it comes to comparing all of the major population demographics. How Boomers prefer to buy a car. How Gen X-ers handle their...
F&I staff

3 Reasons It’s Still Ok to Call Your F&I Staff ‘Managers’

- October 1, 2019
Titles. Do they matter and if so, do they matter to the person who has the title or the person interacting with them? In dealerships, as in most businesses, the staff has...
Recession

3 Ways to Make Sure Your F&I Staff Are Ready for Another Recession…Just In Case

- September 12, 2019
Anyone who was alive in the years 2007-2009 remembers very well the crash of the stock market, the stories of Bear Stearns and AIG employees being walked out of their...
GAP insurance

How to Sell GAP Insurance with Less Pressure and More Trust

- September 10, 2019
There may not be a much more maligned F&I product to sell than GAP insurance. It’s the one product that buyers seem to understand the least about yet if they...