Tag: CRM
Unleashing growth: what Tom Masano Auto Group did that transformed their...
In the ever-evolving automotive industry, staying ahead of the competition requires embracing innovation. That’s exactly what Kevin Pitts and Tom Masano Auto Group did...
Tips and tricks to make your used car dealership standout online
The pandemic years changed the landscape of many markets, especially the used car marketplace. According to an eLEND survey, “Almost 80% of auto dealers...
Why sales process training is more important than ever
Dealership inventories are well below normal for both new and used vehicles and it’s likely to be another year before it has some semblance...
4 key dealership operational reports to analyze and customize
Recent interest rate hikes coupled with tight supply continue to limit sales of both new and used vehicles. How can you prepare your dealership...
5 crucial CRM Tasks your car dealership can automate
With dwindling inventory, a dealership's success largely depends on its ability to serve the needs of its customers. In the past, you did this...
Streamline digital communications at your dealership with better CRM engagement tools...
Car dealers are always looking for the best in class CRM, or customer relationship management system, and one company is expanding quickly in the...
5 CRM missed opportunities dealers can fix today
Customer-relationship management software helps you do all sorts of things, such as targeted marketing, lead nurturing, tracking employee performance and maintaining customer relationships after...
Top 6 car sales tools that every dealership needs today
Today, customers are lining up to buy vehicles, and salespeople mostly take orders. We don’t know when supply chain issues will resolve. We do...
How car dealers can improve lead management despite low vehicle supply...
Welcome to this week’s episode of Used Cars Weekly, the original CBT News show dedicated to bringing car dealers best practices and tips for the...
Strategies for winning over a customer during the chip shortage
As 2021 winds down, dealers are still being hit with the effects of the chip shortage. Combined with pandemic ripples and supply chain delays,...