TSLA400.62011.72%
GM81.3203.27%
F12.8700.43%
RIVN17.2300.34%
CYD43.2600.9381%
HMC25.0000.64%
TM217.2004.34%
CVNA387.50025.26%
PAG161.3205.3%
LAD283.0408.17%
AN207.9909.7%
GPI349.94014.46%
ABG211.4407.35%
SAH70.7003.33%
TSLA400.62011.72%
GM81.3203.27%
F12.8700.43%
RIVN17.2300.34%
CYD43.2600.9381%
HMC25.0000.64%
TM217.2004.34%
CVNA387.50025.26%
PAG161.3205.3%
LAD283.0408.17%
AN207.9909.7%
GPI349.94014.46%
ABG211.4407.35%
SAH70.7003.33%
TSLA400.62011.72%
GM81.3203.27%
F12.8700.43%
RIVN17.2300.34%
CYD43.2600.9381%
HMC25.0000.64%
TM217.2004.34%
CVNA387.50025.26%
PAG161.3205.3%
LAD283.0408.17%
AN207.9909.7%
GPI349.94014.46%
ABG211.4407.35%
SAH70.7003.33%


CRM

Mastermind CoPilot

Mastermind CoPilot boosts prospecting and personalizes customer experience — Bill Egan | automotiveMastermind

- November 4, 2025
Efficiency and personalization at the dealership level are critical to long-term profitability and customer loyalty. On today's episode of Driving Solutions, automotiveMastermind VP of Product, Bill Egan, discusses how the...
Featured Driving Solutions
Some dealers are questioning whether CRM systems are still relevant. Let me be crystal clear: they are not just relevant—they’re essential

Are CRMs still relevant for dealers in 2024

- December 13, 2024
The automotive industry in 2024 is a world of electric vehicles, AI-driven tools, and digital retailing. In this high-tech environment, some dealers are starting to question whether Customer Relationship Management...
Sales & Marketing Articles
Boost your dealership's marketing potential by cleaning up dirty data - Brooke Furniss

Boost your dealership’s marketing potential by cleaning up dirty data – Brooke Furniss | BZ Consultants Group

- November 7, 2024
Dealers nationwide struggle with "dirty data" in their CRM and DMS systems, which often limits dealerships' marketing potential and causes customer miscommunications. In today's episode of Inside Automotive, Brooke Furniss, Founder...
Featured Sales & Marketing
According to the National Automobile Dealers Association, service parts and sales revenue reached $142.62B, a 3.73% increase from last year.

Driving Dealership Profitability through the Service Drive: A Focus on Training

- July 25, 2024
The service drive has become a key profit center for dealerships in recent years.  In 2023, U.S. new-vehicle dealerships wrote 264.3 million repair orders, slightly down from 265.8 million in 2022,...
Articles Fixed-Ops
TotalCX's collaboration with Elead through ICOM AI technology provides a distinctive advantage to automotive dealerships.

TotalCX revolutionizes the customer communication experience through mobile app integrations

- December 22, 2023
HOUSTON, December 21, 2023 – TotalCX, the leading provider of AI-driven customer experience management solutions, is proud to unveil its latest groundbreaking development in the automotive industry. Today, TotalCX announces...
Publishing Partners
CDK Global's Jessie Hammonds, recently joined Jim Fitzpatrick at the 2023 Digital Dealer conference to discuss customer experience.

Why tailoring the customer experience is key to dealership success — Jessie Hammonds | CDK Global

- October 31, 2023
One of the biggest trends taking root throughout the retail automotive industry is prioritizing and enhancing the customer experience. For so long, price was the driving factor in consumer decision-making,...
Event Coverage
used car

Tips and tricks to make your used car dealership standout online

- October 9, 2023
The pandemic years changed the landscape of many markets, especially the used car marketplace. According to an eLEND survey, “Almost 80% of auto dealers said that the pandemic accelerated their...
Sales & Marketing Articles
Last September, Tom Masano Auto Group made the pivotal decision to adopt a new CRM. Immediately the auto group saw an influx of engagement.

Unleashing growth: what Tom Masano Auto Group did that transformed their dealership operations

- June 29, 2023
In the ever-evolving automotive industry, staying ahead of the competition requires embracing innovation. That’s exactly what Kevin Pitts and Tom Masano Auto Group did when they chose a company that...
Sales & Marketing Publishing Partners
development

Why sales process training is more important than ever

- November 15, 2022
Dealership inventories are well below normal for both new and used vehicles and it’s likely to be another year before it has some semblance of usual business, give, or take....
Sales & Marketing Articles
reports

4 key dealership operational reports to analyze and customize

- October 19, 2022
Recent interest rate hikes coupled with tight supply continue to limit sales of both new and used vehicles. How can you prepare your dealership for a more competitive vehicle market...
Management & Leadership Articles


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CBT News
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