Tag: CRM
5 Unethical F&I Practices That Could Sink Your Dealership
It’s no secret that F&I departments have suffered (and sometimes still do) from a bad reputation. Probably the worst in the entire dealership…sleazy, fast-talking...
Four Ways Your Dealership Can Use a Sales Funnel
The world of marketing is never without its jargon and buzzwords. For the past five years, you might have heard the term “sales funnel”...
Takeaways from J.D. Power’s 2019 U.S. Sales Satisfaction Index Study
J.D. Power just released its annual Sales Satisfaction Index (SSI) Study, and once again, Porsche has topped the list in sales satisfaction for a...
Four Unique Vehicle Design Trends
Automotive technology is always changing rapidly to adapt to new inventions that will make driving easier and more enjoyable. From electric vehicles to bluetooth...
Everything You Need to Know About the FCA-Renault Merger
In the latest merger news, Fiat Chrysler Automobiles (FCA) and France's PSA Group recently announced that they have agreed to a 50/50 merger deal...
Adjusting Your Language for the Customer
On this week's episode of On the Mark, Mark Tewart talks about the power of language and how it can both help and hurt...
Accountability in Dealership Management
On this week's episode of Kain & Company, David Kain goes over the role of managers and how critical it is to be held...
Marketing and Sales Attribution
On this week's episode of Auto Marketing Now, Brian Pasch talks about the latest updates in marketing and sales attribution as well as strategies...
October’s Kerrigan Market Update Reveals Positive News for the Auto Retail...
Welcome to the Kerrigan Advisors Market Update with Bridget Fitzpatrick and Ryan Kerrigan, managing director of Kerrigan Advisors. VIDEO TRANSCRIPT: Bridget F.: Hello everyone. I'm Bridget...
