Tag: CRM
Kevin Tynan, Bloomberg Senior Automotive Analyst, Shares His Industry Insight
As part of our continuing coverage of the Coronavirus, we’re pleased to welcome Kevin Tynan, Senior Automotive Analyst at Bloomberg Intelligence. In this segment, Kevin...
The Right Time to Move to Digital Retailing?
Throughout the rest of 2020 and potentially for years to come, customers’ senses will be heightened to being among groups of people in public....
5 Pieces of Advice from Veteran Trainer Mark Tewart to Weather the Coronavirus
As part of our continuing coverage of the Coronavirus, we’re pleased to welcome back Mark Tewart, President of Tewart Enterprises, best-selling author of "How...
Do You Have the Infrastructure to Allow Your Agents to Work from Home?
Live engagement has become a vital tool for assisting online car buyers throughout their purchasing process by taking the dealership to the customer. At...
The Many Ways CDK Global is Supporting Their Customers Through COVID-19 – John Hickey,...
As part of our ongoing Coronavirus coverage, we’re pleased to welcome back John Hickey, Executive Vice President of North America Customer Experience for CDK...
Selling Your Customer’s Story to the Bank
Some dealerships like to cut corners in order to get a customer approved by the lender. On this week's episode of F&I Today, Becky...
March Kerrigan Report: How will COVID-19 Affect Dealership Earnings for the...
Welcome to the Kerrigan Advisors Market Update with Jim Fitzpatrick and Erin Kerrigan, Founder and Managing Director of Kerrigan Advisors. In this segment, Erin...
The Importance of Confirming Appointments
On this week's episode of Kain & Co., David Kain talks about confirming appointments with your ptoential customers in order to move to the...
Are You Presenting Your Menu the Right Way?
On this week's episode of F&I Today, industry expert Becky Chernek explains how consistent product pricing and offering your full F&I menu to all...
