On today’s CBT Newscast for Wednesday, September 27th, 2017:
Dave Anderson: 8 Traits of an Unstoppable Dealership Manager
We’ve all heard the saying “a fish rots at the head,” meaning it stinks at the top first. If you have dealership management that blames and makes excuses, they’re obviously not going to attract or retain solid employees that want to follow in their footsteps. According to Dave Anderson, President of Learn to Lead, to attract the right talent, the culture has to be equipped with these traits. Watch Now
How to Cater to Commercial Customers at Your Dealership
Commercial vehicle sales and service is big business. From local plumbers to large construction companies to government fleets, they all need vehicles and they all need service. The advantages to attracting commercial business customers to your dealership are many. Read More
Is it Time for Compliance Training — Again?
Over the years, dealers throughout the U.S. have gotten away from aggressive spot decisions and re-contracts. I remember when my boss would say, “If we’re not bringing at least 10 to 15 vehicles back per month, we’re not spotting aggressively enough!”