TSLA400.62011.72%
GM81.3203.27%
F12.8700.43%
RIVN17.2300.34%
CYD43.2600.9381%
HMC25.0000.64%
TM217.2004.34%
CVNA387.50025.26%
PAG161.3205.3%
LAD283.0408.17%
AN207.9909.7%
GPI349.94014.46%
ABG211.4407.35%
SAH70.7003.33%
TSLA400.62011.72%
GM81.3203.27%
F12.8700.43%
RIVN17.2300.34%
CYD43.2600.9381%
HMC25.0000.64%
TM217.2004.34%
CVNA387.50025.26%
PAG161.3205.3%
LAD283.0408.17%
AN207.9909.7%
GPI349.94014.46%
ABG211.4407.35%
SAH70.7003.33%
TSLA400.62011.72%
GM81.3203.27%
F12.8700.43%
RIVN17.2300.34%
CYD43.2600.9381%
HMC25.0000.64%
TM217.2004.34%
CVNA387.50025.26%
PAG161.3205.3%
LAD283.0408.17%
AN207.9909.7%
GPI349.94014.46%
ABG211.4407.35%
SAH70.7003.33%


managers

Ken Blanchard leadership

The Simple Truths of Leadership and how to practice them with Ken Blanchard & Randy Conley

- November 25, 2022
 Throughout the hustle and bustle of leading an organization, oftentimes the fundamentals of leadership can take a back seat or in some cases, become completely forgotten. Today’s guests are saying...
loyalty marketing program

How the ‘power of the second voice’ can break down barriers when securing a deal

- September 16, 2021
On the latest episode of Kain and Co., host David Kain, President of Kain Automotive, discusses the 'power of the second voice', also so known as turnover. The power of the second...
work-life balance

Work-life balance in F&I: It’s easier than you think

- March 18, 2021
‘Work-Life balance? In a dealership? Not a chance…’ That was an actual quote from a friend of mine who has worked in the F&I world since the early 80’s. She laughed...
culture

Could Your Dealership Use a Culture Tune-Up to be More Effective?

- July 16, 2020
The type of culture your organization demonstrates every day - behaviors, actions, decisions - has an impact on employee motivation, customer satisfaction, productivity, performance, and retention. Companies have a culture, whether...
F&I staff

A Few Simple Mental Health Tips to Help F&I Staff Coming Back to the Dealership

- June 8, 2020
Returning to work in this country has taken on an entirely new meaning. Millions have been out of work since mid-March due to COVID-19 with some industries getting hit harder...
F&I

4 Ways to Ace the Customer F&I Interview

- February 24, 2020
Making sales in any industry requires knowledge of what makes your customer tick, what their ‘pain points’ are, and being able to apply that knowledge to show them how your...
employees

7 Mistakes Managers Make That Demotivate Their Employees

- February 14, 2020
According to research done at the University of California, motivated employees are about 30% more productive than other employees. They are also about 90% less likely to leave for another...
experience

4 Simple Ways to Personalize the F&I Experience

- February 14, 2020
We live in what people are calling The Age of the Consumer and for the F&I department, it means a fresh focus on providing an experience that is markedly different...
women

Why Aren’t There More Women General Managers?

- December 19, 2019
After a decade of progress of women gradually emerging as an important and recognized segment of contemporary automotive business, it is frustrating to read statistics stating that only 8% of...
spot

Are You Spot On?

- December 18, 2019
Over the years, dealers throughout the U.S. have gotten away from aggressive spot decisions and re-contracts. I remember when my boss would say, “If we’re not bringing at least 10...


CBT News
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