Increase Profits By Reducing Your Recon Timeline | Service Department Now Makes Up 49% of Your Dealership’s Gross Profit | How to Avoid 5 Common Customer Complaints

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Today on CBTNews.com – Monday, September 10th, 2018:

newscastIncrease Profits By Reducing Your Recon Timeline – Dennis McGinn
CBT Automotive welcomes Dennis McGinn, Founder and CEO of Rapid Recon. During this segment, Jim and Dennis discuss the benefits of software designed for calibrating reconditioning efficiency. Watch Now

newscastService Department Now Makes Up 49% of Your Dealership’s Gross Profit
The automotive industry is always varying, especially as consumer behaviors and the status of the economy continue to shift. The retail market of vehicles is hurting at the moment, so dealerships are looking to adjust business procedures to support the changing market. Cox Automotive has now released a comprehensive report that was compiled after a survey of dealership employees and consumers was conducted to help dealerships create ways to capitalize on current consumer behavior. Read More

newscastHow to Avoid 5 Common Customer Complaints
No one’s perfect. No matter how well you run your dealership, there likely will be some customer complaints. That said, just because you’re bound to get some complaints doesn’t mean you can’t avoid most complaints. Here are five common complaints customers have regarding dealerships and how you can avoid them. Read More

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