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Galpin Motors’ Formula for Success | 3 Strategies for Getting the Most Out of Your Sales Team | Improve the Sales Process for Consumers | Is Service Employee Churn Killing Car Sales?


On today’s CBT Newscast for Monday, May 15, 2017:

Galpin Motors’ formula for success starts with founding principles
At almost 90 years old, Bert Boeckmann still shows up for work at Galpin Motors in Van Nuys, California six days a week. He started with Galpin in 1953 and became the dealership’s owner in 1964. Among the many accolades, Galpin Ford has been the nation’s largest Ford dealership for the past 27 years. Joe Gumm spoke with Brian Allan, Group Director of Business Development at Galpin Motors, about how Galpin’s success was build by Boeckmann and why it still works today. Watch Now

3 Strategies for Getting the Most Out of Your Sales Team
If you need help managing your sales staff better, here are three strategies I’ve used that never fail to boost results. Read More

WardsAuto: Instant Income Verification Could Improve Sales Process for Consumers
How do brick-and-mortar dealerships adapt to remain competitive in this changing marketplace? One way is to make the car-buying process as efficient as possible for the consumer. Read More

Is Service Employee Churn Killing Car Sales?
The NADA 2016 Dealership Workforce Study tells the story. On average, the service advisor turnover rate annually is 39 percent. That’s roughly two in five service advisors every year. While it’s much better than the sales floor, with sales consultant turnover at 65 percent each year, it’s an alarming statistic. The detrimental effects are many including an impact on car sales. Read More
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