On today’s CBT Newscast for Friday, June 2nd, 2017:
How to Improve Retention and Save Time in the Process
CBT’s Jim Fitzpatrick sat down with Karl Schmidt, Founder and President of Retain Loyalty, to discuss employee retention, customer experience, and much more. Watch Now
5 Ways to Reduce Stress for Your Employees
Once you can manage your own stress, you can lead by example to create a less stressful work environment for your employees. For additional help, here are a few of my own insights based on my 20-plus years as an entrepreneur and small business advisor. Read More
Nardelli: Electric Vehicles will move slower than expected
Electric vehicles have been a hot topic recently. Robert Nardelli, former Chrysler Chairman and CEO, told Bloomberg that he believes the pace at which EVs will start becoming popular will be slower than expected. Watch Now
Change the Experience, Change the Results
Sometimes change happens slowly and sometimes it comes at you all at once. In the car business, change usually happens a little slower than what some would describe as “at a snail’s pace.” For most dealers, the changes are now occurring faster than ever before; and they’re coming during a market flattening that has already seen greater discounting and higher employee turnover. Read More
