Today on CBTNews.com – Thursday, December 6th, 2018:
Sales Call 101: How to Sell Successfully Over the Phone – Art Sobczak, Business by Phone Inc.
Practicing cold calling in your BDC is challenging but it can also generate an abundance of leads for your dealership’s sales department. Our guest today is here to discuss the art of selling by phone, and how to get customers to say ‘yes’. Art Sobczak, is the founder of Business by Phone, Inc., is a Lifetime Achievement Award winner from the American Association of Inside Sales Professionals, and the best-selling author of “Smart Calling”. Watch Now
Digital Deals: Coming to a Dealership Near You
Most dealerships use scanning solutions to create digital documents, but there are several reasons why scanning is not the ideal solution for digitizing documents. No matter how fast your scanner is, it still takes time. Scanned documents are created and managed by humans, which means there is always room for human error that makes retrieval of documents difficult. Read More
Credit Life & Accident Insurance – Still Worth Selling? Yes.
Back in the good ol’ days of F&I (we’re talking 70’s and 80’s specifically here), one of the more profitable and popular products a dealer could sell ‘in the box’ was credit life insurance and accident/health insurance (A&H). You could hold a high margin and when coupled with an extended warranty, an F&I manager could make serious PRU depending on the loan amount. Times have changed, though and it’s worth asking…is credit life and A&H even worth offering anymore? What are some tips to sell it in today’s consumer environment? Let’s take a closer look at how this nearly forgotten product can still have a place on the F&I menu… Read More