TSLA348.580-1.67%
GM85.9550.145%
F13.910-0.04%
RIVN16.621-0.1193%
CYD39.9600.59%
HMC31.540-0.26%
TM192.560-0.39%
CVNA75.9650.195%
PAG220.4700.71%
LAD376.6704.78%
AN199.0102.21%
GPI267.2202.41%
ABG218.0202.43%
SAH78.5301.52%
TSLA348.580-1.67%
GM85.9550.145%
F13.910-0.04%
RIVN16.621-0.1193%
CYD39.9600.59%
HMC31.540-0.26%
TM192.560-0.39%
CVNA75.9650.195%
PAG220.4700.71%
LAD376.6704.78%
AN199.0102.21%
GPI267.2202.41%
ABG218.0202.43%
SAH78.5301.52%
TSLA348.580-1.67%
GM85.9550.145%
F13.910-0.04%
RIVN16.621-0.1193%
CYD39.9600.59%
HMC31.540-0.26%
TM192.560-0.39%
CVNA75.9650.195%
PAG220.4700.71%
LAD376.6704.78%
AN199.0102.21%
GPI267.2202.41%
ABG218.0202.43%
SAH78.5301.52%


Articles

service advisor

Proper Training Processes for a New Service Advisor

- January 4, 2018
The service department front line is a pivotal position in the dealership. Staff there have the ability to create loyal customers or repel your clientele swiftly. Each service advisor generates...

Service Retention: How online culture is slowly killing your service drive – Total Customer Connect

- January 3, 2018
Most Americans shop on Amazon or eBay and the negative impact on brick and mortar retail outlets is far-reaching. Customers have proven they want to shop and order goods and...
service drive

How to Entice More Service Drive Customers with Targeted Messages

- January 3, 2018
You can make money with coupons with the right customer messaging and targeted marketing. It is easier to learn than it sounds. if you give the right coupon (the right...
sales process

5 Ways to Add a Personal Touch to Your Online Sales Process

- January 2, 2018
Nothing connects humans on a broader scale than the internet. If something newsworthy happens, you are bound to see it in your social media or news feed within minutes, and...
energy consumption

Going Green To Save: Five Ways Dealers Can Use Eco-Friendly Practices To Save on Energy Costs

- January 2, 2018
If you stumble onto most automotive websites with articles discussing trends in the industry, you will likely see a number about the rise of electric vehicles and hybrids. There has...
marketing videos

7 Ways to Create a Trending Marketing Videos

- January 1, 2018
With the continuous advancement and reliability of social media platforms and online media content, it’s no surprise that video content creation has become the go-to marketing trend as of late....
coupon promotions

Should We Use Coupon Promotions in the Service Drive?

- January 1, 2018
In a general sense coupons are a great way to boost sales and generate buzz around a particular product or service. A successful coupon campaign can boost the bottom line...
marketing

Your 2018 Marketing Plan: What to Focus On

- December 29, 2017
As we move into 2018 it is important to remember that we cannot rely on 2017’s marketing strategies, but a lot can be done by studying the marketing trends. If...
customer satisfaction

Actions Service Advisors Take to Compound Customer Satisfaction and Profitability

- December 29, 2017
Being a Service Advisor can be an overwhelming, stressful situation. The job may seem that you are constantly being bombarded with requests, tasks, and duties that keep you on your...
service department

Five Improvements to Make your Parts Department Operate More Efficiently

- December 28, 2017
Manage Your Inventory Unfortunately, there is still a lot of guesswork that goes into inventory planning at many dealerships. This does not have to be the case in our modern age....


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