Our industry faces not waves of occasional change -- but constant, everyday change that can help or hurt a dealership depending on how well you sense and respond to it....
In a time when the media often speaks about air pollution and the health benefits of clean air, it is hard to believe that most people, if they are driving...
Wednesday CDK Global announced it would be replacing current chief executive officer Brian MacDonald with Brian Krzanich, formerly of Intel. In a press release, CDK Global board chairman Leslie Brun...
The world in which we live is very much centered around self advancement and, alternatively, protecting ourselves from harm and challenges. There is nothing wrong with wanting to be the...
Dealers seem to be getting a lot of bad news these days. Tariffs threatening to increase the prices of new cars, sales slowing down, used car inventory costs rising at...
Clinching a sale often pivots on a customer’s trade-in. And while the exact number of vehicle sales that include a trade aren’t tracked in the industry, NADA members report approximately...
A well-functioning service department is the lifeblood of any dealership. In many ways, it is the face of your dealership that customers experience more frequently than your sales department. There...
Everyone could name someone they work with now that probably shouldn’t have the role they are in. They arrive at work with a chip on their shoulder, a lackadaisical or...
October was a bit heavier on the tricks than treats when it came to auto sales. When compared to last year’s numbers, October is expected to see an approximate decline...
Of course, if you ask an employed person what would make him or her more happy at work, you’d oftentimes get responses like “a raise” or “more pay” or “a...