TSLA352.2853.335%
GM85.840-1.14%
F13.890-0.04%
RIVN16.6600.06%
CYD39.1250.375%
HMC31.740-0.85%
TM192.370-1.44%
CVNA74.2901.96%
PAG217.500-0.57%
LAD368.200-0.35%
AN193.085-2.04499%
GPI259.4000.01999%
ABG211.0050.145%
SAH75.5300.21%
TSLA352.2853.335%
GM85.840-1.14%
F13.890-0.04%
RIVN16.6600.06%
CYD39.1250.375%
HMC31.740-0.85%
TM192.370-1.44%
CVNA74.2901.96%
PAG217.500-0.57%
LAD368.200-0.35%
AN193.085-2.04499%
GPI259.4000.01999%
ABG211.0050.145%
SAH75.5300.21%
TSLA352.2853.335%
GM85.840-1.14%
F13.890-0.04%
RIVN16.6600.06%
CYD39.1250.375%
HMC31.740-0.85%
TM192.370-1.44%
CVNA74.2901.96%
PAG217.500-0.57%
LAD368.200-0.35%
AN193.085-2.04499%
GPI259.4000.01999%
ABG211.0050.145%
SAH75.5300.21%


Articles

digital communication

The Importance of Communicating Digitally With Automotive Consumers

- October 17, 2019
As Bob Dylan famously put it, "The times they are a-changin." While once customer communication was a reasonably straightforward affair, today, every interaction along the car-buying journey brings with it...
best practices

Focusing Efforts When Developing Best Practices at Your Dealership

- October 16, 2019
You may have heard the words “best practices” thrown around at meetings, on memos and during conversations at sales conventions. The term refers to sets of guiding principles or strategies...
USMCA

Auto Industry Leaders Express Support for USMCA and Urge Congress to Approve It

- October 16, 2019
With bated breath, many in the automotive industry have been waiting for the word on the United States-Mexico-Canada Agreement (USMCA) and how it will improve upon the (North American Free...
F&I

Should Sales Handle F&I? Maybe, Maybe Not.

- October 15, 2019
Back in the day, it would never have been thought of to have a salesperson present F&I products out on the floor. Sales was sales and F&I was F&I…period. Customers...
education

The Benefits of Having a Customer Education Campaign at Your Dealership

- October 14, 2019
Once upon a time, there were only a few car models in existence, all with a limited number of features. Demonstrating how a car worked was a simple matter, and...
customer experience

Tips for Creating a Premier Customer Experience on a Budget

- October 14, 2019
Think about the last time you walked into your favorite store. What sets it apart from average or poor shopping experiences? Is it the pleasant attitude of the staff? Is...
F&I

Personality or Sales Ability? Which is More Important for F&I Success?

- October 11, 2019
Every GM has the important task of choosing the right F&I manager when screening applicants, whether they are an outside hire or an existing employee. They have to think about...
inventory

How Dealers Can Trim Down Their New Vehicle Inventories this Fall

- October 11, 2019
As retail vehicle sales begin to slide, it is more important than ever to get lean headed into the slower-selling fall season. Coming off a few record years, trimming down...
marketing

Five Ways YouTube Can Fit into Your Dealership’s Marketing Strategy

- October 10, 2019
You may think YouTube is only for cat videos, video game walkthroughs, and beauty tutorials, but car buyers have turned the platform into a prime resource. Many times, their buying...
millennial

3 Simple Ways to Help Retain Your Millennial F&I Managers

- October 10, 2019
Much has been written about and analyzed when it comes to comparing all of the major population demographics. How Boomers prefer to buy a car. How Gen X-ers handle their...


CBT News
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