This year, General Motors (GM) was identified as the only company in the largest 20 in the United States to have a female CEO as well as an equal number...
In a Dealership Service Department, the relationship with your customer is “King.” It’s far more important for the customer to actually like you than just about any other single factor....
There has been a lot of buzz surrounding car subscription services lately, with experts predicting that subscription services will change the face of automotive retailing. With the rise to maturity...
A new manager was hired to lead an underperforming team. Before the first meeting with the team, the owner of the company sat with the manager and asked how he...
The north area of Peachtree Boulevard in Atlanta is a mecca for car buyers.
Tucked just inside of the city’s looping Interstate I-285, there are over a dozen auto dealerships in...
November, once inhabited only by Thanksgiving, is now home to a host of retail holidays. You may already be gearing up for traditional Thanksgiving sales, and planning a strategy for...
Black Friday is coming and with it the potential to make some massive sales. The only problem: Black Friday isn’t a dealership exclusive sales day. Your dealership will be up...
Black Friday is typically one of the busiest shopping days of the year as it kicks off the holiday season. Around 30% of the annual retail sales occur between Christmas...
Similar to any other industry, it’s essential for dealerships to use the data they collect to continue on improving. The automotive industry, especially, is jam-packed with data that are being...
At this time of year, we’re given a lot of opportunities to share how thankful we are for our family and friends. But an important group of people is often...