From dealership standpoint, customer retention for the long term is totally dependent on personal relationships with your staff.
The question “Would you take your car to the dealer for a repair...
In 2016, Ford launched FordPass stating at the time that they planned “to do for car owners what iTunes did for music fans.” The platform acted as a one-stop for...
Looking to 2019 and beyond, margin compression and customer expectations are among several factors that will increase, while more pressure from both existing and new competition will complicate the automotive...
March was deceptively positive. The month had a slightly stronger showing than analysts originally predicted. While most automakers floundered, the month ended with a SAAR of 17.45 million units.
The story...
Looking to retain employees and cut operating costs at your dealership? Promoting health and wellness is one powerful way to accomplish both those objectives. Healthy, sound team members are more...
Most adults remember the time when getting a driver’s license meant freedom. Many can recall whining at their parents to take them driving so they could finally get comfortable enough...
Expert expectations for Tesla’s Q1 2019 numbers were never very promising, but the $702 million net loss the company announced may exceed the expected losses. The dismal numbers show the...
Cars have always been at the forefront of innovation, but lately they’ve really taken off. It seems like every company is racing to cram the most hardware and software into...
It might be a little hard to envision now, but there was a time where products were only sold in a physical sense and salespeople were the experts to go...