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Jim Roche

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Senior Vice President, Marketing & Managed Services at Xtime, Inc.
customer

Moving Dealerships From Transaction-Centric to Customer-Centric

Looking to 2019 and beyond, margin compression and customer expectations are among several factors that will increase, while more pressure from both existing and...
Kerriganvideo

Kerrigan Report: Diversified Business Models Drive Strong June Earnings in Auto Retail

Welcome to the Kerrigan Advisors Market Update with Bridget Fitzpatrick and Erin Kerrigan, founder and managing director of Kerrigan Advisors. June's Kerrigan Report addresses...
burnout

How Dealerships Can Help Reduce F&I Burnout

There are few jobs within a dealership that have more inherent stress and burnout than the F&I manager. Back in the ‘stone age’, the...

Closing The Sale

You have to be ‘The Hammer’ to be a good closer. You have to be a ‘natural’ to be a good closer. Only a few people...
renovations

Four Reasons Why Manufacturers Need to Re-Evaluate Mandated Renovations

In 2012, a San Diego Tribune article revealed that auto dealers in the region of Escondido spent $10 million to $12 million on dealership...
tariffsvideo

Cody Lusk, President & CEO of AIADA Talks Tariffs, Trade, and Tesla

 It’s never a dull moment in the auto retail industry and so far this summer, there have been a lot of new developments to...

The Power of Consistency

On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks about the value and the power of consistency....

Having the Willingness to Win

The retail auto industry can often times feel like a race. Sometimes we're racing against coworkers or the competition, while other times we're racing...

The 100 Year Interview

  If you were being interviewed at 100 years old, what would you want to talk about? We usually set goals for the future, but...

Modernizing Your Sales Process

On this week's episode of On the Mark, Mark Tewart talks about why you should make your sales process more modern and customer-centric.