Inside Automotive
How dealerships can optimize the customer experience – Peter Cooper | Lexus of Lehigh Valley
The Wall Street Journal recently reported that all industries’ in-store retail shopping experience is declining. But, when it comes to retail automotive, what could that mean for dealers? Peter Cooper, the President and CEO of Lexus of Lehigh Valley, joins us to discuss what this could mean for the industry on today’s episode of Inside Automotive. Watch the full segment here
Top stories
Detroit automaker Ford halted construction of a $3.5 billion EV battery plant in Marshall, Michigan, on September 25 amidst months of disputes with locals, Republicans in Congress over its intended use of Chinese technology, and a strike by the auto industry- now in its second week. The automaker said, “We are pausing work and limiting spending on construction on the Marshall project until we are confident about our ability to operate the plant competitively.” Read More
Consumers are intentionally purchasing older used vehicles as inventory challenges and economic pressures force a change in spending habits. Automotive research platform iSeeCars.com reports that car prices have risen so fast that the current average price of a six-year-old vehicle outweighs that of a three-year-old vehicle in 2019. Read More
As artificial intelligence causes a substantial revolution in the automobile sector, the technology is increasingly being integrated into vehicles to improve safety, effectiveness, and driving experience. AI is at the vanguard of automotive innovation, from advanced driver assistance systems (ADAS) that offer adaptive cruise control and lane-keeping aid to autonomous driving capabilities. BMW has now discovered yet another method to use the new technology. The German manufacturer‘s most recent product, Proactive Care, blends data and AI to advance customer service. Read More
Kia has announced familiar pricing and range details for its newest electric vehicle, the 2024 Niro crossover. When it releases this fall, the electric vehicle will represent the third installment of the South Korean automaker’s revitalized Niro lineup. But while its predecessor improved on a variety of technical aspects, the upcoming model seems to have undergone little revision in its development. Read More
For Dealers
Unleash the power of an employee recognition program (ERP) to boost your dealership’s success
Ask any seasoned and successful dealership owner, and they’ll tell you that employee recognition programs (ERPs) have been game-changers for their businesses. These programs create a vibrant work environment, driving productivity, employee retention, and overall success. So, let’s dive into the world of ERPs, exploring their characteristics, benefits, and examples that can rev up your dealership. Read More
9 key areas of focus that drive more used car sales
For many franchised car dealers, the used car department significantly contributes to the bottom line. These sales are even more fundamental to independent automotive retailers. But there’s more to success than moving second-hand metal, especially when used cars are in demand. Let’s explore what used car managers and salespeople need to consider for next-level results. Read More
