Tag: artificial intelligence
Used Car Sales Could Win Out If Customer Fears are Quelled
J.D. Power forecasted that dealers would face higher prices for used car inventory after a strong start to pre-owned sales in 2019. Used vehicles...
Apple Honda’s Eric Nichols Discusses the Changes His Dealership Has Made to Sustain Operations
As part of our ongoing coverage of the Coronavirus, we’re pleased to welcome back Eric Mercado, President of WeDrive Automotive along with Eric Nichols,...
What Dealers Can Do Where Sales Aren’t Permitted
At the end of March, the New York State Automobile Dealers Association (NYSADA) announced that dealers could once again sell, as long as they...
What Dealers Can Do Right Now to Support and Retain Their Customer Base –...
As part of our continuing coverage of the Coronavirus, we’re pleased to welcome back Shep Hyken, customer experience expert and New York Times best-selling...
Get Back to the Phone Basics in the Face of COVID-19
The phone remains a critical tool in every dealership department amidst the chaos of COVID-19. This season of life is unprecedented, challenging, and unpredictable....
Selling Your Customer’s Story to the Bank
Some dealerships like to cut corners in order to get a customer approved by the lender. On this week's episode of F&I Today, Becky...
March Kerrigan Report: How will COVID-19 Affect Dealership Earnings for the...
Welcome to the Kerrigan Advisors Market Update with Jim Fitzpatrick and Erin Kerrigan, Founder and Managing Director of Kerrigan Advisors. In this segment, Erin...
The Importance of Confirming Appointments
On this week's episode of Kain & Co., David Kain talks about confirming appointments with your ptoential customers in order to move to the...
Are You Presenting Your Menu the Right Way?
On this week's episode of F&I Today, industry expert Becky Chernek explains how consistent product pricing and offering your full F&I menu to all...
