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Join Adam Marburger as he shares strategies and insights to transform your F&I operations with the four pillars of F&I success.

How to master F&I by enhancing operations and bridging departments –...

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Welcome to Training Camp with Adam Marburger, exclusively on CBT News! Today, we will explore the critical responsibilities of the F&I department and how...
Join Adam Marburger as he shares strategies and insights to transform your F&I operations with the four pillars of F&I success.

Elevating F&I performance through consistent training and servant leadership – Adam...

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Welcome to Training Camp with Adam Marburger, exclusively on CBT News. In an industry where margin compression is a constant challenge, consistent training and...
Learn how dealerships can harness AI in their F&I departments to boost sales, streamline operations, and enhance customer satisfaction .

How Dealerships F&I Can Utilize AI to Boost Sales

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Finance and Insurance (F&I) departments have long struggled with inefficiencies and missed opportunities. But now, Artificial Intelligence (AI) is emerging as a powerful tool to...
Experian revealed a recent report showing more consumers opting for EVs. Joining us is Melinda Zabritski to provide more insights. first quarter

Melinda Zabritski reveals that the automotive finance market shows strength amid...

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According to Experian, captives accounted for the largest new vehicle market share in the first quarter. Melinda Zabritski, Experian's head of automotive financial insights,...
Today, Pete MacInnis concludes the series by focusing on core causes of the disconnect between the sales and finance process.

The disconnect between sales and finance  

In my three recent articles, “From the Fax Machine, to the Future: Auto Finance Disruption Time is Here,” “Digital Finance: Consumer Expectations and Today’s...
The Finance and Insurance (F&I) department, a critical component of any automotive dealership, plays a pivotal role in driving profitability. We all know the F&I staff often grapples with challenges leading to customer dissatisfaction and employee frustration.  

Alleviating frustrations in F&I departments for enhanced customer satisfaction and profitability

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Introduction  The Finance and Insurance (F&I) department, a critical component of any automotive dealership, plays a pivotal role in driving profitability. We all know the...
Welcome back to the latest episode of The Future of Automotive on CBT News, where we put recent automotive and mobility news. electric vehicles

Consumers shift to used cars amid frustration with tech-heavy new models

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Welcome back to the latest episode of the Future of Automotive on CBT News, where we put recent automotive and mobility news into the...
Welcome back to the latest episode of The Future of Automotive on CBT News, where we put recent automotive and mobility news. electric vehicles

Legacy automakers struggle with EV transition, hybrids offer profitability amid uncertainty

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Welcome back to the latest episode of the Future of Automotive on CBT News, where we put recent automotive and mobility news into the...
AI has the potential to streamline the lease and finance payment process for everyone involved—from application to assessing creditworthiness

Are You Ready for AI to Drive Auto Lease & Finance?

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Embrace the inevitable Once a new technology rolls over you, if you're not part of the steamroller, you're part of the road. -- Stewart Brand,...
AI technologies shouldn’t be used as isolated systems. But instead, as an integral component of your fixed ops department’s overall approach.

Using AI to drive more fixed ops revenue

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The fixed ops department is the lifeblood of most dealerships. But this vital profit center continuously faces challenges from rising customer expectations, ever-changing vehicle...