Commit to Success: Don’t settle for an average career in retail automotive

Welcome to another episode of Service Drive with Don Reed, CEO of DealerPRO Training. Far too often in the retail automotive industry, dealer principals, general managers, and service directors, among others, measure themselves against the average dealership performance. We are conditioned to the ‘mythical average’ and we become our own worst enemy because of it. However, average is nothing more than a reference point. Is average really what you want to be?

Did you enjoy this episode of Service Drive with Don Reed? Please share your thoughts, comments, or questions regarding this topic by submitting a letter to the editor here, or connect with us at newsroom@cbtnews.com.

Be sure to follow us on Facebook, LinkedIn, and TikTok.

While you’re here, don’t forget to subscribe to our email newsletter for all the latest auto industry news from CBT News.

Tagsautomotive industry service department Don Reed fixed operations Weekly Tune-up car dealerships car dealers DealerPRO Training parts and service training solutions fixed ops training an enemy called average premium

FTC’s pricing crackdown: 3 months since 97 warning letters shook the industry

Jason Becknell - June 12, 2026

On the Dash: FTC warned 97 dealership groups in March, then named them all publicly in May. Many vendors, dealers and third-party sites made changes to align with FTC pricing...

Industry News Articles

May inventory holds at 2.89M as robust retail sales tighten market conditions

Colin Fitzpatrick - June 12, 2026

On the Dash: Stronger retail demand is tightening days’ supply, giving dealers improved turnover conditions despite stable inventory levels. Pricing remains firm, but affordability and financing costs continue to limit...

Market Reports Articles

CarGurus: Used car prices top $30k, demand turns positive

CarGurus finds used car prices top $30k, new vehicle demand turns positive

Jason Becknell - June 12, 2026

On the Dash: Used vehicle prices top $30,000 for the first time since August 2023, according to the CarGurus May Intelligence Report. New vehicle year-over-year demand turns positive for the...

Market Reports Articles

Japanese automakers face $28B hit from U.S. tariffs and EV policy shifts

Japanese automakers face near $40B hit from U.S. tariffs and EV policy shifts

Jaelyn Campbell - June 12, 2026

On the Dash: Japanese automakers have absorbed nearly $28 billion in costs tied to U.S. policy changes, with another $14 billion expected through March 2027. Tariffs are driving manufacturers to...

Industry News Articles

Commit to Success: Don’t settle for an average career in retail automotive

Latest Articles

Weekly roundup: REPAIR Act advances, Trump plans not to renew USMCA, New-vehicle prices slip in May

FTC’s pricing crackdown: 3 months since 97 warning letters shook the industry

Group 1 Automotive announces promotion of Bob Andersen to vice president, corporate development and pre-owned operations

America’s salvage yards are burning. Drivers are the ones paying the price

May inventory holds steady at 2.89M, Used-car prices top $30K, Japanese automakers face $40B tariff hit

May inventory holds at 2.89M as robust retail sales tighten market conditions

CarGurus finds used car prices top $30k, new vehicle demand turns positive

Japanese automakers face near $40B hit from U.S. tariffs and EV policy shifts

Trust gap continues to slow autonomous vehicle adoption, JD Power finds

What GM’s autonomous vehicle strategy could mean for dealers