Sunday, August 14, 2022

What Customers Actually Want in the Waiting Room

Wait time is a perceptual thing. Depending on many factors, time can either stretch or contract. When creating your dealership’s waiting room, you want to make customers feel like time is flying — or at the very least that it’s not being wasted. Generally, the factors that make a wait seem long is when the […]
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Chana Perton
Chana Perton
Content writer and researcher for CBT News.

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