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Talking Your Way Out of a Sale
Some salespeople pride themselves on being great communicators, but this can sometimes lead to unfavorable results. On this week's Straight Talk, David talks about...
Goals, Health, Wellness, and Achievement (Part 1)
In part 1 of a new Progressive Retail series, Cory Mosley invites speaker and author Dr. Willie Jolley to discuss goals, health, wellness, and achievement.
Opening the Call: What to say to make a good first...
"The better you are prepared before reaching out to your customer, the better the conversation will be."
Opening the call is much like your first...
Adapting when a customer says “I’m just looking!”
On this week's edition of On the Mark, Mark talks about how to deal with a customer that says "I'm just looking!" out on...
Greeting Customers Before Pre-Qualifying
Many service advisors have the tendency to pre-qualify customers before they've even made their official greeting. On this week's episode of the Weekly Tune-Up,...
How to Move the Customer From Their Keyboard to Your Showroom
On this week's episode of the Tom Stuker Show, Tom talks about internet leads, online traffic management, and effective BDCs with his new series,...
Dealing with Factory Recalls
On this week's edition of the Weekly Tune-Up, Becky Nixon goes over dealing with factory recalls and keeping retail profits alive during a recall.
The 7 Circles of Internet Sales Success – The Coaching Circle
On today's episode of Progressive Retail, Cory Mosley discusses how to increase your sales by using the 7 Circles of high profit, high volume...
The Future of Digital Marketing
On today's episode of Auto Marketing Now, Brian Pasch discusses the future of digital marketing and the importance of being part of an ecosystem...
