TSLA345.6202.37%
GM76.730-0.01%
F12.2400.06%
RIVN15.2400.1%
CYD42.8401.56%
HMC24.370-0.13%
TM211.140-3.86%
CVNA326.840-11.97%
PAG155.1501.89%
LAD266.5403.26%
AN200.4203.51%
GPI338.1105.48%
ABG202.0501.37%
SAH67.8301.87%
TSLA345.6202.37%
GM76.730-0.01%
F12.2400.06%
RIVN15.2400.1%
CYD42.8401.56%
HMC24.370-0.13%
TM211.140-3.86%
CVNA326.840-11.97%
PAG155.1501.89%
LAD266.5403.26%
AN200.4203.51%
GPI338.1105.48%
ABG202.0501.37%
SAH67.8301.87%
TSLA345.6202.37%
GM76.730-0.01%
F12.2400.06%
RIVN15.2400.1%
CYD42.8401.56%
HMC24.370-0.13%
TM211.140-3.86%
CVNA326.840-11.97%
PAG155.1501.89%
LAD266.5403.26%
AN200.4203.51%
GPI338.1105.48%
ABG202.0501.37%
SAH67.8301.87%


Sally Whitesell

newscast

How Your Service Advisors Can Gain Customer Loyalty | J.D. Power: Consumers Spending More Despite Lower Sales Numbers | Edmunds: SAAR for June Expected to Reach 17.1 Million

- June 28, 2018
Today on CBTNews.com - Thursday, July 28th, 2018: How Your Service Advisors Can Build Better Relationships and Gain Customer Loyalty - Sally Whitesell CBT News' own Jim Fitzpatrick had the opportunity to...
Daily Newscast

How Your Service Advisors Can Build Better Relationships and Gain Customer Loyalty – Sally Whitesell

- June 28, 2018
CBT News' own Jim Fitzpatrick had the opportunity to speak with Sally Whitesell, Founder and CEO of SW Service Solutions, to talk about some of the best ways your service...
Fixed-Ops Auto News

Relevant and Engaging Training Tips for Your Automotive Team | How Lyft is helping dealers with service and sales | Do used-car sales offer dealers new opportunities?

- February 23, 2018
On today's CBT Newscast for Friday, February 23rd, 2018 Sally Whitesell: Relevant and Engaging Training Tips for Your Automotive Team CBT News Contributor Sally Whitesell, Founder, and CEO of SW Service Solutions,...
Daily Newscast
service drive

Consistency in The Service Drive

- December 19, 2017
Sally Whitesell has spent over two decades providing service advisor training to service departments across the country. Her professional training products have been utilized at dealerships by individuals, service teams,...
Fixed-Ops Auto News
newscast

Consistency in The Service Drive | How China is meeting younger customers where they are: Online. | Subaru: This product is saving energy and saving customers time

- December 19, 2017
On today's CBT Newscast for Tuesday, December 19th, 2017: Sally Whitesell: Consistency in The Service Drive Joe Gumm speaks to Sally Whitesell, founder and CEO of SW Service Solutions, about online surveys,...
Daily Newscast
service drive

Words that Sell Service

- October 11, 2017
Having the right words to say to an 83-year-old man in your service drive that needs to have his alternator replaced might not be that easy. Sally Whitesell, CEO and...
Fixed-Ops Auto News

What’s behind this month’s strong US auto sales? | Words that Sell Service | Study: New Cars Crammed With Distracting Tech | Handling Objections – Grant Cardone

- October 11, 2017
On today's CBT Newscast for Wednesday, October 11th, 2017: Sally Whitesell: Words that Sell Service Having the right words to say to an 83-year-old man in your service drive that needs to have...
Daily Newscast
Employee Training

How training new hires impacts your bottom line

- July 18, 2017
We all know service revenue is important to a dealership's bottom line, especially now in what some are calling a "plateau" in new car sales. The stats that show the...
Fixed-Ops Auto News
Custom Brand Experience

How training new hires impacts your bottom line | Crafting a Custom Brand Experience | The Evolving Impact of Tesla

- July 18, 2017
On today's CBT Newscast for Tuesday, July 18th, 2017: How training new hires impacts your bottom line Joe sat down with Sally Whitesell, Founder/CEO of SW Service Sollutions, to talk about her...
Daily Newscast
service department

5 Things that Make a Service Department Successful

- June 7, 2017
In this interview, CBT's Joe Gumm talks to Sally Whitesell, Founder and CEO of SW Service Solutions, about how your service department can be more successful.
Fixed-Ops Auto News

Latest Articles

Ship.Cars announces strategic partnership with Axe to introduce AI voice automation for logistics (1)
Latest Articles 04/10/26

Ship.Cars announces strategic partnership with Axe to introduce AI voice automation for logistics

Volkswagen to halt U.S. production of ID.4 as EV demand softens
Latest Articles 04/10/26

Volkswagen to halt U.S. production of ID.4 as EV demand softens

Kia targets U.S. pickup market with hybrid truck launch by 2030
Latest Articles 04/10/26

Kia targets U.S. pickup market with hybrid truck launch by 2030

Cars.com cuts 11% of workforce, boosts share buyback plan amid cost realignment
Latest Articles 04/10/26

Cars.com cuts 11% of workforce, boosts share buyback plan amid cost realignment

Cox Automotive report shows new-vehicle prices rise in March as incentives stabilize
Latest Articles 04/10/26

Cox Automotive report shows new-vehicle prices rise in March as incentives stabilize

2026 Mazda CX-30 first look — A baby CX-50
Latest Articles 04/10/26

2026 Mazda CX-30 first look — A baby CX-50

legacy automakers
Latest Articles 04/10/26

Legacy automakers face urgent reset as China redefines industry speed and cost

Diehl Automotive
Latest Articles 04/09/26

Diehl Automotive adds two Ohio stores with acquisition of Firelands Toyota and Volkswagen of Wooster

RockED launches industry-first automated performance management and training platform
Latest Articles 04/09/26

RockED launches industry-first automated performance management and training platform

Automakers crack down on broker sales as Kia, Toyota tighten dealer rules
Latest Articles 04/09/26

Automakers crack down on broker sales as Kia, Toyota tighten dealer rules


CBT News
Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.