Friday, November 27, 2020
Home Tags Sally Whitesell

Tag: Sally Whitesell

newscast

How Your Service Advisors Can Gain Customer Loyalty | J.D. Power:...

0
Today on CBTNews.com - Thursday, July 28th, 2018: How Your Service Advisors Can Build Better Relationships and Gain Customer Loyalty - Sally Whitesell CBT News' own...

How Your Service Advisors Can Build Better Relationships and Gain Customer...

0
CBT News‘ own Jim Fitzpatrick had the opportunity to speak with Sally Whitesell, Founder and CEO of SW Service Solutions, to talk about some of the best ways your service advisors can build better relationships with their customers and gain their loyalty for good. Dealerships today are extremely focused on customer surveys and customer experiences, […]
To access this post, you must log in or purchase – Monthly-17-95 or – Yearly-159.

Relevant and Engaging Training Tips for Your Automotive Team | How...

0
On today's CBT Newscast for Friday, February 23rd, 2018 Sally Whitesell: Relevant and Engaging Training Tips for Your Automotive Team CBT News Contributor Sally Whitesell, Founder,...
service drive

Consistency in The Service Drive

0
Sally Whitesell has spent over two decades providing service advisor training to service departments across the country. Her professional training products have been utilized at dealerships by individuals, service teams, and managers. Joe Gumm speaks to Whitesell, who is the founder and CEO of SW Service Solutions, about online surveys, customer feedback and training your […]
To access this post, you must log in or purchase – Monthly-17-95 or – Yearly-159.
newscast

Consistency in The Service Drive | How China is meeting younger...

0
On today's CBT Newscast for Tuesday, December 19th, 2017: Sally Whitesell: Consistency in The Service Drive Joe Gumm speaks to Sally Whitesell, founder and CEO of...
service drive

Words that Sell Service

0
Having the right words to say to an 83-year-old man in your service drive that needs to have his alternator replaced might not be that easy. Sally Whitesell, CEO and Founder of SW Service Solutions and author of the book Words that Sell Service, says it doesn’t matter what the scenario may be, advisors need […]
To access this post, you must log in or purchase – Monthly-17-95 or – Yearly-159.

What’s behind this month’s strong US auto sales? | Words that Sell...

0
On today's CBT Newscast for Wednesday, October 11th, 2017: Sally Whitesell: Words that Sell Service Having the right words to say to an 83-year-old man in your...
Employee Training

How training new hires impacts your bottom line

0
We all know service revenue is important to a dealership’s bottom line, especially now in what some are calling a “plateau” in new car sales. The stats that show the impact of service and maintenance offerings and how it benefits a dealership’s retention are overwhelming. However, nothing can slow your process up in the service […]
To access this post, you must log in or purchase – Monthly-17-95 or – Yearly-159.
Custom Brand Experience

How training new hires impacts your bottom line | Crafting a...

0
On today's CBT Newscast for Tuesday, July 18th, 2017: How training new hires impacts your bottom line Joe sat down with Sally Whitesell, Founder/CEO of SW...
service department

5 Things that Make a Service Department Successful

0
In this interview, CBT’s Joe Gumm talks to Sally Whitesell, Founder and CEO of SW Service Solutions, about how your service department can be more successful.
To access this post, you must log in or purchase – Monthly-17-95 or – Yearly-159.