TSLA409.870-12.37%
GM74.195-0.665%
F13.225-0.175%
RIVN13.280-0.5098%
CYD49.360-0.64%
HMC25.255-0.925%
TM187.565-3.115%
CVNA67.2250.055%
PAG160.870-1.31%
LAD268.2906.37%
AN185.0800.93%
GPI316.7903.17%
ABG179.2850.115%
SAH73.430-0.53%
TSLA409.870-12.37%
GM74.195-0.665%
F13.225-0.175%
RIVN13.280-0.5098%
CYD49.360-0.64%
HMC25.255-0.925%
TM187.565-3.115%
CVNA67.2250.055%
PAG160.870-1.31%
LAD268.2906.37%
AN185.0800.93%
GPI316.7903.17%
ABG179.2850.115%
SAH73.430-0.53%
TSLA409.870-12.37%
GM74.195-0.665%
F13.225-0.175%
RIVN13.280-0.5098%
CYD49.360-0.64%
HMC25.255-0.925%
TM187.565-3.115%
CVNA67.2250.055%
PAG160.870-1.31%
LAD268.2906.37%
AN185.0800.93%
GPI316.7903.17%
ABG179.2850.115%
SAH73.430-0.53%


SW Service Solutions

How Your Service Advisors Can Build Better Relationships and Gain Customer Loyalty – Sally Whitesell

- June 28, 2018
CBT News' own Jim Fitzpatrick had the opportunity to speak with Sally Whitesell, Founder and CEO of SW Service Solutions, to talk about some of the best ways your service...
Fixed-Ops Auto News
service drive

Consistency in The Service Drive

- December 19, 2017
Sally Whitesell has spent over two decades providing service advisor training to service departments across the country. Her professional training products have been utilized at dealerships by individuals, service teams,...
Fixed-Ops Auto News
service drive

Words that Sell Service

- October 11, 2017
Having the right words to say to an 83-year-old man in your service drive that needs to have his alternator replaced might not be that easy. Sally Whitesell, CEO and...
Fixed-Ops Auto News
Employee Training

How training new hires impacts your bottom line

- July 18, 2017
We all know service revenue is important to a dealership's bottom line, especially now in what some are calling a "plateau" in new car sales. The stats that show the...
Fixed-Ops Auto News
service department

5 Things that Make a Service Department Successful

- June 7, 2017
In this interview, CBT's Joe Gumm talks to Sally Whitesell, Founder and CEO of SW Service Solutions, about how your service department can be more successful.
Fixed-Ops Auto News
newscast

Are trucks and SUVs still popular? | Productivity Lessons From the Millennial Work Style | What Makes a Service Department Successful? | Changing your Website? Here’s What You’ll Need

- June 7, 2017
On today's CBT Newscast for Wednesday, June 7th, 2017: Are trucks and SUVs still as popular as they once were? According to a U.S. news and world report, May is the second...
Daily Newscast Auto News

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