We have processes for everything, but does your dealership have a process when there is a conflict between your staff? Glenn explains why writing a process helps adjust to whatever happens.
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The final quarter gives dealership leaders one more chance to refocus a team worn down by summer. On today's edition of CBT Live, Dave Anderson, CEO of LearnToLead, outlines a Q4...
The pandemic emptied new-car lots and exposed how much dealers relied on auctions and factory allocation for inventory. One single-point Ford dealer answered by building his own supply pipeline.
On this...
On today's episode of Inside Automotive, Kyle Disher, Founder and CEO of RevDojo, returned to the studio for a live test of dealership phone skills. Disher tossed a stack of...
For Ken Cook, building a successful dealership starts with building the people inside it. The Dealer Principal of Cook Chevrolet and Cook Ford in northern Indiana has spent more than...