Frank J. Lopes: How to call potential buyers
Frank J. Lopes: What not to do when calling potential car buyers for the first time or following up.
TSLA354.720-7.72%
GM83.9600.3%
F12.4300.12%
RIVN12.420-0.6%
CYD26.020-0.33%
HMC34.2800.22%
TM194.6102.67%
CVNA58.830-1.7899%
PAG212.4200.42%
LAD295.140-0.17%
AN161.7301.93%
GPI242.2202.42%
ABG170.0500.18%
SAH63.6100.1%
TSLA354.720-7.72%
GM83.9600.3%
F12.4300.12%
RIVN12.420-0.6%
CYD26.020-0.33%
HMC34.2800.22%
TM194.6102.67%
CVNA58.830-1.7899%
PAG212.4200.42%
LAD295.140-0.17%
AN161.7301.93%
GPI242.2202.42%
ABG170.0500.18%
SAH63.6100.1%
TSLA354.720-7.72%
GM83.9600.3%
F12.4300.12%
RIVN12.420-0.6%
CYD26.020-0.33%
HMC34.2800.22%
TM194.6102.67%
CVNA58.830-1.7899%
PAG212.4200.42%
LAD295.140-0.17%
AN161.7301.93%
GPI242.2202.42%
ABG170.0500.18%
SAH63.6100.1%
Tips & Training
How can validation affect a customer’s decision?
David Kain: David explains how a moment of validation could impact a customer’s decision on whether to move on in the car buying process or not.
How do your sales people prepare for work?
David Lewis: Imagine if your salespeople prepared for work like this Hall of Fame basketball player prepared for games.
How to track your team’s success each month
Glenn Pasch: Your managers are extremely busy, so how are they tracking your team’s success each month?
What’s your best price?
Mark Tewart: It’s a loaded question when customers ask: What’s your best price? Find out how Mark suggests handling it.
Are you “giving” without “getting” from customers?
Jonathan Dawson: Are you “giving” without “getting” from customers?
How are you stretching yourself in the sales process?
Cory Mosley asks: How are are you stretching yourself when it comes to taking extra steps in the sales process?
David Kain: Do you use voicemail in your overall arsenal of tools?
David Kain: Do you use voicemail in your overall arsenal of tools? David explains why you should.
David Lewis: Rapport with customers is important
David Lewis: Rapport with customers is important, but David says try this idea instead.
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