Glenn Pasch: Confused about vendor speak?
Glenn Pasch: Confused about vendor speak? It has to stop and Glenn suggests how.
TSLA354.720-7.72%
GM83.9600.3%
F12.4300.12%
RIVN12.420-0.6%
CYD26.020-0.33%
HMC34.2800.22%
TM194.6102.67%
CVNA58.830-1.7899%
PAG212.4200.42%
LAD295.140-0.17%
AN161.7301.93%
GPI242.2202.42%
ABG170.0500.18%
SAH63.6100.1%
TSLA354.720-7.72%
GM83.9600.3%
F12.4300.12%
RIVN12.420-0.6%
CYD26.020-0.33%
HMC34.2800.22%
TM194.6102.67%
CVNA58.830-1.7899%
PAG212.4200.42%
LAD295.140-0.17%
AN161.7301.93%
GPI242.2202.42%
ABG170.0500.18%
SAH63.6100.1%
TSLA354.720-7.72%
GM83.9600.3%
F12.4300.12%
RIVN12.420-0.6%
CYD26.020-0.33%
HMC34.2800.22%
TM194.6102.67%
CVNA58.830-1.7899%
PAG212.4200.42%
LAD295.140-0.17%
AN161.7301.93%
GPI242.2202.42%
ABG170.0500.18%
SAH63.6100.1%
Tips & Training
Jonathan Dawson: How to handle customers properly
Jonathan Dawson: What to say when a customer says to you, “I gotcha beat down the road.”
Mark Tewart: Want to be a superstar?
Mark Tewart: Want to be a superstar? Mark suggest doing this the night before you go into work the next day.
Brian Pasch: How to handle two-way communications with millennials
Brian Pasch: When you’re having two-way communications with in-market shoppers (especially Millennials), email might not be the first choice. Find out what Brian suggest.
Joe Verde: Find out why it’s important to practice your skills before getting in front of the customer
Joe Verde: Find out why it’s important to practice your skills before getting in front of the customer.
David Kain: The database at the dealership is obviously important.
David Kain: The database at the dealership is obviously important. However, David suggest going beyond that with your own.
Victor Antonio: Are there 3 options to a deal?
Victor Antonio:We always think there are just two options to every deal. Victor says presenting three is better.
Cory Mosley: Are you simply a connector to the process or engaged in the process?
Cory Mosley: Are you simply a connector to the process or engaged in the process? Cory explains the difference between the two.
Frank J. Lopes: When you can’t close a sale, Frank says give it away
Frank J. Lopes: When you can’t close a sale, Frank says give it away.
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