On today's Tip of the Day, Becky Chernek talks about the benefits of bringing in an F&I Manager in order to get a second opinion on a deal before finalizing...
Most customers probably aren't ready to complete their car buying journey online, but they are trying to save time. On today's Tip of the Day, Glenn Pasch asks you to...
Are you wondering what to do next? What can you do this month that you didn't do last? Cory Mosley has a strategy built to help you win in today's Tip...
On today's Tip of the Day, David Lewis of David Lewis & Associates shows you how to lower your customers' defensive posture and improve the customer experience. David also tells...
Fear and worry are two ways you can get yourself into situations that will not support your dealership. In today's Tip of The Day, Mark Tewart shares a tick that...
On today's Tip of the Day, Glenn Pasch talks about the "virtual showroom" and how you should be preparing your salespeople and/or your BDC to communicate with the customer as...
Ever had a situation where you called a 1-800 number and didn’t like the way the call was handled? David Lewis of David Lewis & Associates suggests doing several things...
Employee turnover costs your dealership a lot in terms of production and lost revenue. Want to improve by attracting the top employees? Glenn has three things to focus on.
VIDEO TRANSCRIPT:
It's...
Your best friend Bob just bought his son a truck...from the dealership down the street. Don’t be mad at Bob that he didn’t buy a truck from you. It’s likely...
Mark addresses the difference between ego and self-esteem... two things you need to be good at for everything, especially when selling vehicles.
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