On this week’s episode of The Tom Stuker Show Tom Stuker tells 10 Reasons why BDC Fails
Priority of Calls
On this week's episode of the Tom Stuker Show, Tom goes over which type of calls should be at the top of your list of priorities.
How to Communicate Effectively with your Customers
On this week's episode of the Tom Stuker Show, Tom discusses how to effectively communicate with customers and the best methods to do so.
Four of Tom’s Favorite Scripts
On this week's episode of the Tom Stuker Show, Tom goes over some of his favorite sales scripts so that you can be better prepared for any situation on the phone or on the sales floor.
Lessons in resilience to help get your dealership through COVID-19 – Joseph Michelli
The pandemic has taught many of us the value of resilience through adversity, especially in business. Joseph Michelli, CEO of The Michelli Experience and New York Times best-selling author is releasing his latest book, Stronger Through Adversity this December just…
Hyundai CCO Dana White on leadership and mentoring more women in automotive
As the former assistant to the Secretary of Defense for Public Affairs, Dana W. White has worked with various leadership teams throughout her career. Earlier this year, she was named as chief communications officer at Hyundai North America and most…
CBT News Market Update: Jasen Rice, Lotpop & Derek Mah, LotLinx
Welcome to another edition of the CBT News Market Update. To quickly recap this week’s numbers, new car sales came out to a retail SAAR of 13.41, a small 1.7% increase from 13.34 in 2019. Inventory levels among all new…
Edmunds forecasts a ‘roaring comeback’ for auto sales in third quarter
Retail auto sales will be a turning point for the industry in the third quarter, according to a press release from Edmunds.com. As Q3 2020 draws to a close, the research and shopping guide site is predicting that final numbers…
Benefits of effective seasonal fixed ops marketing
For dealerships, January through March new and used car sales are usually at the lowest levels of the year - pandemic shutdowns notwithstanding. This year poses an even bigger problem with layoffs of critical members in the service and parts…
