Many car dealerships ignore the use of menus in their F&I department, though they have been around for decades. In fact, according to one recent study, 80% of service departments...
Welcome to another edition of Inside Automotive with anchor Jim Fitzpatrick. We're joined by Jennifer Suzuki, President of eDealer Solutions, acclaimed sales trainer, and NADA Dealer Academy guest instructor on...
With new vehicle inventory still hard to obtain and used car prices significantly higher than just a year ago, it’s to be expected that the service department will be busier....
Welcome to another episode of Service Drive with Don Reed, CEO of DealerPRO Training. Far too often in the retail automotive industry, dealer principals, general managers, and service directors, among others,...
Welcome to another episode of Service Drive with Don Reed, CEO of DealerPRO Training. Most car dealers and fixed operations managers are familiar with the three 'C's of repair orders: condition,...
Around 15,000 dealerships across the United States now have access to UVeye’s new technology that helps expedite repair orders with the use of cameras and scanners. The latest offering is available to...
Welcome to another episode of Service Drive with Don Reed, CEO of DealerPRO Training. One of Reed's fixed operations specialists from DealerPRO Training recently spent two days completing a performance evaluation...
We’re now in the second quarter of the year after a robust and profitable 2021 for many in the industry. Today on Inside Automotive, we’re pleased to welcome Michael Roppo,...
Everyone needs their car maintained and serviced, making fixed ops one of the most heavily visited departments for your auto customers. So, how are you upselling in today’s market? Today...
It was 1990 and the dealership was Marvin Star Cadillac in Toronto, Canada. This was the first dealership I visited when I started my career in the automotive industry. It...