TSLA391.060-3.4%
GM77.7200.08%
F14.1800%
RIVN17.090-0.71%
CYD44.720-1.15%
HMC28.7700.88%
TM179.7602.84%
CVNA70.6400.05%
PAG204.7504.35%
LAD339.1607.79%
AN209.0005.46%
GPI331.65012.25%
ABG226.6608.23%
SAH102.8103.08%
TSLA391.060-3.4%
GM77.7200.08%
F14.1800%
RIVN17.090-0.71%
CYD44.720-1.15%
HMC28.7700.88%
TM179.7602.84%
CVNA70.6400.05%
PAG204.7504.35%
LAD339.1607.79%
AN209.0005.46%
GPI331.65012.25%
ABG226.6608.23%
SAH102.8103.08%
TSLA391.060-3.4%
GM77.7200.08%
F14.1800%
RIVN17.090-0.71%
CYD44.720-1.15%
HMC28.7700.88%
TM179.7602.84%
CVNA70.6400.05%
PAG204.7504.35%
LAD339.1607.79%
AN209.0005.46%
GPI331.65012.25%
ABG226.6608.23%
SAH102.8103.08%


Weekly Tune-up

retail automotive service departments performance pro forma compensation

Why car dealers must have a consistent service menu process

- October 19, 2022
Many car dealerships ignore the use of menus in their F&I department, though they have been around for decades. In fact, according to one recent study, 80% of service departments...
service

How service managers can drive profits and keep customer service intact during busy times

- September 2, 2022
Welcome to another edition of Inside Automotive with anchor Jim Fitzpatrick. We're joined by Jennifer Suzuki, President of eDealer Solutions, acclaimed sales trainer, and NADA Dealer Academy guest instructor on...
service visit

Why booking the first service visit is key for customer retention

- September 2, 2022
With new vehicle inventory still hard to obtain and used car prices significantly higher than just a year ago, it’s to be expected that the service department will be busier....
retail automotive service departments performance pro forma compensation

Commit to Success: Don’t settle for an average career in retail automotive

- July 20, 2022
Welcome to another episode of Service Drive with Don Reed, CEO of DealerPRO Training. Far too often in the retail automotive industry, dealer principals, general managers, and service directors, among others,...
retail automotive service departments performance pro forma compensation

3 C’s to effectively manage and motivate your auto technicians

- June 13, 2022
Welcome to another episode of Service Drive with Don Reed, CEO of DealerPRO Training. Most car dealers and fixed operations managers are familiar with the three 'C's of repair orders: condition,...
UVeye

UVeye tech now available to dealers with CDK Global’s Fortellis platform

- June 3, 2022
Around 15,000 dealerships across the United States now have access to UVeye’s new technology that helps expedite repair orders with the use of cameras and scanners. The latest offering is available to...
retail automotive service departments performance pro forma compensation

The value fixed operations training can bring to your car dealership

- May 25, 2022
Welcome to another episode of Service Drive with Don Reed, CEO of DealerPRO Training. One of Reed's fixed operations specialists from DealerPRO Training recently spent two days completing a performance evaluation...
Michael Roppo

Is this mistake costing your service drive lucrative business? – Michael Roppo

- May 11, 2022
We’re now in the second quarter of the year after a robust and profitable 2021 for many in the industry. Today on Inside Automotive, we’re pleased to welcome Michael Roppo,...

Want to drive more upsells in the service lane? Find out how.

- April 26, 2022
Everyone needs their car maintained and serviced, making fixed ops one of the most heavily visited departments for your auto customers. So, how are you upselling in today’s market? Today...

Tires are the new oil change!

- April 25, 2022
It was 1990 and the dealership was Marvin Star Cadillac in Toronto, Canada. This was the first dealership I visited when I started my career in the automotive industry. It...


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